O&M Technical Account Manager

O&M Technical Account Manager

NextEra Energy Resources is one of America's largest wholesale generators of electricity, leveraging all forms of energy across renewables, storage and nuclear. We offer customized energy solutions that drive economic growth, protect the environment, support communities, and help customers meet their energy needs. Ready to make a lasting impact? Join our innovative, world-class team today!

A leading residential clean energy solutions provider, EverBright provides a platform that designs, proposes, and finances solar and storage projects nationwide. EverBright combines finance and technology to give customers an all-in-one solution for powering their carbon-neutral homes. Our mission is to be the driving force in the decarbonization of our planet by delivering accurate solar designs, affordable and flexible financing options, and the best service possible.

As an O&M Technical Account Manager you will be responsible for managing our 3rd party O&M provider, solving complex problems, mitigating process gaps, improving operating performance, and working cross functionally with other business units across the EverBright organization.

Job Duties :

• Oversee the performance and O&M of residential PV assets
• Coordinate with service providers, installer partners, and account managers to optimize asset performance
• Respond to inquiries, troubleshoot technical problems and resolve issues efficiently
• Analyze monitoring and ticket data to identify issues and implement corrective actions
• Develop new processes and procedures for faster issue remediation

The ideal candidate will have :