Server
We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience as a server. It is the server's duty to welcome each guest to the table and dining room and ensure that their meal and beverages are served in a timely fashion and presented in accordance with restaurant standards. Keep the table cleaned and cleared, honor and respect special requests and help create a memorable and joyful experience for our guests. Learn our menu, wine list, cocktail lists to help inform and guide guests through our offerings.
We also offer many other great benefits such as :
- Flexible schedule
- Leadership opportunities to gain real world management experience to help you reach your professional goals.
- Competitive pay
Duties and Responsibilities :
Cheerful and Positive AttitudeValues TeamworkLoves Serving and Helping OthersOversee and guide guest's complete dining and restaurant experience and strive to welcome guests with an authentic sense of hospitalityProvide knowledgeable, approachable, efficient, energetic service at all timesPresents a clean and professional appearance, with hair pulled back, clean apron if appropriate, abiding by dress code protocols.Full knowledge of food and beverage menu items including the major components of a dish / drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and / or execution of correct food and beverage service. Including Chef daily specialsKnowledge of all menu shortages prior to serviceSales skills to build check averagesConfident and correct use of POS system for order entry and payment processingEnsure food and beverage arrive to guests quickly and correctly; and confirming guest satisfactionEnsure proper table maintenance, including water service, pre-bussing, etc.Ensure guests are charged correctly and receive proof of payment in a timely mannerCommunicate respectfully with chefs (and kitchen team) as necessarySupport team members in the completion of their duties to ensure satisfaction of all guests before, during, and after serviceEngage management for any guest issue or complaintAssist in maintaining the cleanliness of service tools and service areasStock and prepare service related itemsRequirements :
A minimum of one year experience serving tables professionally in another high volume, upscale restaurant or one year experience in Holly Hill Restaurant GroupTwo week training course on the floor as an assistantFood Service Handlers CardMust pass menu testMust Pass Wine, Beer and Cocktail testMust pass POS testApplicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is necessary.
