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Service Lead Field Engineer

Service Lead Field Engineer

Carrier Global CorpPasadena, TX, US
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Service Lead Field Engineer

As a Service Lead Field Engineer, you will be crucial to ALC's business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail oriented, customer focused, and acts as a role model for other field engineers. You will work to solve complex problems, lead in training of less experienced Field Engineers, and serve as a contact in the field as a product and technical expert.

Key Responsibilities :

  • Initiate, install, troubleshoot, optimize customer systems that utilize advanced Direct Digital Control technology.
  • Serve as local contact for technical issues.
  • Offer effective solutions for complex system issues.
  • Provide turnkey project delivery on medium to large projects.
  • Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
  • Load software, configure trends, alarms, and reports.
  • Implement time management strategies to ensure customer satisfaction.
  • Communicate and document the status and details of the project for the customer.
  • Provide site-specific training to owners / operators on the complete system.
  • Experience in BAS programming and graphics modifications.

Required Qualifications :

  • High School Diploma or GED.
  • 4+ years of experience in Building Automation, HVAC, or technical field.
  • Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
  • Valid and current Driver's License and can be insurable by the company's insurance.

    • Preferred Qualifications :

  • Bachelor's degree, Associate Degree, Technical / Business School Certificate or Diploma in HVAC, Controls, or related field.
  • Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
  • Ability to navigate and integrate into a variety of building automation systems.
  • Expert with TCP / IP networks including wireless technology.
  • Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
  • Ability to communicate technical information to a non-technical audience.
  • Excellent communication skills as well as the ability to work well in a team environment.
  • Proficient with Microsoft 365 applications.
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    Field Service Engineer • Pasadena, TX, US