Planning Co-Ordinator

Job Description

Planning Co-Ordinator Jobs in Andover at Stannah – Join Our Team!

Stannah have an exciting opportunity for a Planning Co-Ordinator to join our Planning Team , based in Andover with responsibility for supporting our national depot network.

This job will involve providing efficient planning and administrative support for the distribution, installation, and removal of new and reconditioned stairlifts across both local authority and private markets in the UK. You will work as part of a collaborative and customer-focused national team, ensuring seamless coordination between customers, installers, subcontractors, and local authorities.

As the Planning Coordinator, you will be contracted to work 37 hours per week across five days. You will also be scheduled to work one weekend in every eight weeks. Please note that additional weekend shifts may be required to cover staff absences due to sickness or annual leave.

These hours are between Monday to Friday between 08 : 00 - 20 : 00 and Saturday and Sunday 09 : 00 - 17 : 00. This role is a permanent contract.

On completion of your six month probation the salary will increase to £25,.

This is a great opportunity for someone who enjoys fast-paced, customer-centric work and wants to be part of a team that makes a meaningful difference to people’s lives.

To be successful as the Planning Co-Ordinator , it is essential that you have previous experience in planning, scheduling, or coordination roles, particularly in a customer service or logistics setting. Experience with continuous improvement methodologies and database systems would be desirable.

Planning Co-Ordinator Responsibilities :

Undertake all planning elements for allocated depot(s), including distribution, installation, and removals.

Contact customers to schedule installations / removals, ensuring a caring and professional approach.

Allocate jobs and update installers' schedules through internal systems.

Notify local authorities of job bookings where required.

Liaise with subcontractors and installation managers to ensure timely and complete job fulfilment.

Planning Co-Ordinator Requirements :

Strong ability to plan, prioritise, and organise a varied workload.

Excellent telephone manner and ability to listen to and support customers.

Comfortable interpreting and reporting data accurately.

Experience in problem-solving and decision-making within a service or logistics environment.

Why Join Stannah :

• Career Growth : We offer opportunities for career advancement, ongoing training, and development.
• Comprehensive Benefits : including flexible working and the opportunity to work from home. On top of the benefits such as a profit share bonus scheme, life assurance, matched contribution / salary sacrifice pension, Discount Rewards Scheme, and a Simply Health Cash Plan to help cover your health expenses.
• Industry Leadership : Stannah is a trusted name in the lift industry, known for innovation, safety, and commitment to quality.

Company Information :

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in . A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include :

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.