Loan Counselor II

Loan Counselor II

Compensation : $78,000 to $100,000 annual plus excellent benefits

This position is ON-SITE and will be based at our PACE Hollywood Business Development Center office located : 1370 N. Saint Andrews Place, Los Angeles, CA 90028.

Organizational Background

PACE is a local community nonprofit organization founded in 1975 to provide services for communities in the greater Los Angeles area. PACE's services include Business Development; Workforce Development; Early Childhood Education (Head Start); Financial Education and Asset Building; Housing and Rehabilitation Services; Weatherization and Energy-conservation programs; and Affordable Housing Development. PACE serves more than 40,000 people each year with approximately 350+ staff. PACE is recognized as a leader in addressing problems of poverty and economic inequity in ethnic minority communities and has a reputation for being responsive to community needs and known to create innovative solutions to the myriad of challenges faced by our clients.

Program Summary

PACE BUSINESS promotes the start-up, stabilization, and growth of small business communities through one-on-one business consultation, training, workshops, events, and access to capital. Housed in PACE Business, the Los Angeles Business Source Center in Hollywood provides direct technical assistance - including general business services, financial services, access to capital, and technology to small businesses and entrepreneurs.

Position Summary

PACE BUSINESS is seeking an experienced and motivated LOAN COUNSELOR II to join the team and organization. The Loan Counselor II will be responsible for building, growing, and managing a portfolio of business loans, primarily with start-ups, microenterprises, and small businesses. This role requires proactive outreach, networking, and relationship-building to generate qualified leads, while assessing creditworthiness and recommending financing solutions. The Loan Counselor II will work closely with small business owners to provide technical assistance and guide them through the loan process. In addition, the Loan Counselor must be available to participate in community events, workshops, and business networking activities to expand visibility, build referral pipelines, and most importantly, attract new clients.

Major Responsibilities & Duties

Business Development & Outreach (30%)

• Conduct proactive outreach, networking, and relationship-building to generate new loan leads.
• Represent the organization at business forums, partner meetings, and community events.
• Develop and maintain strong partnerships with banks, community organizations, chambers of commerce, and business associations to support referrals and expand loan pipeline.
• Build visibility and awareness of loan products through presentations, workshops, and client engagement.

Client Relationships and Portfolio Management (55%)

Data Tracking & Compliance (10%)

Organizational Support (5%)

Education and Experience

Skills and Abilities

Special Requirements

Compensation & Benefits

Application Process :

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Development and Marketing Director. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of this position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl, carry up to 30 lbs. Vision abilities required by this job include close vision.