Customer Service Representative

A company is looking for a Customer Service Representative. Key Responsibilities Resolve customers' service or billing complaints through various activities Contact customers to respond to inquiries or notify them of claim investigation results Refer unresolved customer grievances to designated departments for further investigation Required Qualifications High school diploma or GED preferred 2-4 years of customer service related experience required Ability to work independently and manage one's time Experience with computer applications, such as Microsoft Word and PowerPoint