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Insurance Software Delivery Manager

Insurance Software Delivery Manager

DXC TechnologyPLANO,TX,USA
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Job Description :

DXC Technology (NYSE : DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

Key Responsibilities :

  • Lead end-to-end service delivery, managing large scale implementations, Migration to SaaS platform, Managed Services engagements for large Insurance (Life & Annuity) clients.
  • Act as the primary contact for clients, addressing their queries, and ensuring high customer satisfaction throughout the project lifecycle.
  • Partner with cross-functional teams, including sales, product, and customer teams to define project requirements and ensure seamless project execution and delivery.
  • Work on upcoming project needs, estimates and collaborate with architects on solution design.
  • Drive improvement through service management best practices Insurance Industry experience and knowledge of Insurance software.

Required Skills & Experience :

  • 18+ years of IT experience.
  • Previous delivering experience with Insurance systems.
  • Strong background in mainframe technologies (COBOL, JCL, CICS, DB2, VSAM)
  • Knowledge of Microfocus and AWS cloud solutions Oversees budgets, resolve escalations and ensure client success
  • Excellent communication, presentation, interpersonal, team handling, problem solving skills and a self-motivated person.
  • Work Environment :

  • Schedule : 8 : 00 AM to 5 : 00 PM CST, Monday through Friday.
  • This position is currently considered remote; however, the selected candidate may be required to report to the nearest DXC office in the future, based on business needs.
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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    Insurance Manager • PLANO,TX,USA