Client Facing EHR / EMR Principal Data Analyst
About the role - We are seeking a Principal Data Analyst with an EHR / EMR expertise to provide the technical and operational expertise that supports ClinicalPaths sales, implementation, and product teams. This role combines a deep understanding of EHR integrations with hands-on technical skills in SQL, reporting, and automation. You will be a key partner in customer-facing technical discussionshelping clarify integration requirements, supporting security and compliance assessments, and ensuring a seamless handoff into implementation. This position is ideal for someone who thrives at the intersection of technology, healthcare workflows, and customer engagement.
About the team - ClinicalPath is a clinical decision-support system used mainly in cancer care. It gives doctors evidence-based treatment pathways so they can choose the best possible care plan for each patient.
Requirements
- Possess extensive and current SQL skills for query writing, optimization, and troubleshooting.
- Have a deep familiarity with EHR / EMR systems and integration workflows, including HL7, FHIR, and ADT message formats.
- Experience supporting or executing technical assessments, security reviews, or RFPs.
- Possess the ability to easily communication with both technical and clinical stakeholders.
- Proven ability to manage and maintain technical documentation and customer-facing collateral.
- Experience in technical or customer-facing role (product operations, solutions engineering, or technical account management).
- Understanding of cloud infrastructure (AWS, Azure) and healthcare data security best practices.
Responsibilities
Customer & Sales Support
Participating in customer-facing technical and sales discussions to assess EHR integration needs, data exchange requirements, and clinical workflows.Providing expert guidance on interoperability standards (HL7, FHIR, ADT, API integrations) and their application within the ClinicalPath platform.Supporting the completion of technical documentation, risk / security questionnaires, and compliance assessments (HIPAA, ISO 27001).Maintaining and refresh demo environments (Figma-based and live) to ensure technical accuracy and consistency with current product capabilities.Serving as a technical liaison during the contracting and pre-implementation phase, ensuring accurate documentation and clear communication of requirements.Technical Execution & Operations
Writing, optimizing, and troubleshooting SQL queries to support reporting, analytics, and data-driven product operations.Developing and maintaining recurring reporting and extract processes, including payer, client, and internal data feeds.Maintaining up-to-date technical documentation, architecture diagrams, and internal FAQs to support consistency and knowledge sharing.Cross-Functional Collaboration & Improvement
Partnering closely with product, implementation, and customer success teams to translate customer requirements into clear, actionable specifications.Identifying opportunities to streamline demo, handoff, and documentation processes for greater operational efficiency.Contributing to product and process improvements based on recurring customer feedback or integration challenges.Supporting data analysis and technical insights for leadership teams across sales, product, and operations.