Talent.com
Middle Office Specialist III
Middle Office Specialist IIIOld National Bank • Joliet, IL, United States
Middle Office Specialist III

Middle Office Specialist III

Old National Bank • Joliet, IL, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Middle Office Specialist III

Job Locations

US-MN-Saint Cloud | US-IN-Evansville | US-IL-Joliet

Category / Function

Trust / Wealth Management

Position Type

Regular Full-Time

Requisition ID

2025-18467

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

We are currently seeking a Middle Office Specialist for our Wealth Mgt office. The Middle Office Specialist is responsible for serving as a back-up, or on rotation with, our technical support / operations analyst. This includes completing cases for ClientPoint (Wealth Management online banking), data downloads, and ad hoc projects. This individual will serve as the primary contact for research requests within the Middle Office and should have experience in Trust and / or Middle Office Operations with a demonstrated working knowledge of Microsoft applications, specifically in Excel for building and tracking data. In addition, this role will assist with the quality review of account openings and closings, account transfers, and bill payment.

Salary Range

The salary range for this position is $18.25 / hr. - $29.75 / hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

Evaluates and Reports on Performance :

Serve as back-up technical support for tickets and day-to-day work requests.

  • Strong working knowledge of Trust / Middle Office for serving as research czar and subject matter expert.
  • Utilizes strong written and verbal communication skills to prepare and deliver a variety of reports that identify trends, assess training needs, and benchmark client experience.
  • Inspects department work for quality assurance and improvement purposes.
  • Able to serve in a back-up capacity for areas of need within the team.

Continuous Improvement :

  • Identify opportunities and make recommendations to standardize and improve procedures and processes to enhance and streamline Middle Office.
  • Ensure timely feedback and prioritization of responsibilities assigned by manager.
  • Takes initiative with a positive and proactive approach to enhance client experience through direct associate feedback, coaching and mentoring.
  • Key Competencies for Position

    Culture Leadership :

  • Communication - Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).
  • Collaboration - Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.
  • Execution Leadership :

  • Attention to Detail - Completes work thoroughly and accurately; pursues quality in accomplishing tasks.
  • Planning and Organizing - Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and / or team objectives.
  • Client Leadership :

  • Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions to delight and engage internal and external clients; makes and maintains long-term relationships with clients.
  • Qualifications and Education Requirements

  • 5+ years' experience in Trust operations, Bank operations or related wealth management field in an analytical role.
  • Prior work experience with FIS Trust Desk system preferred.
  • Strong data analytics skills, system admin support experience, or similar technical background preferred.
  • Proficient in MS Office products.
  • High attention to detail with exceptional communication skills.
  • Strong analytical, problem solving, organizational and time management skills required.
  • Key Measures of Success / Key Deliverables) :

  • Contributes to the success of Trust Operations by recommending / improving / implementing FIS TrustDesk system processes. This will allow functions that works more fluidly using the system.
  • Ability to understand the FIS TrustDesk system setup and be a senior resource for information.
  • Ability to manage the ordering and management of client statements, and the printer vendor in coordination with FIS.
  • Learn how to use and become an admin for our in-house workflow tool.
  • Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

    As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

    We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position

    Our culture is firmly rooted in our core values.

    We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

    We are Old National Bank. Join our team!

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.

    If you're qualified for a position but need additional help with the application because of a disability, please email HRservices@oldnational.com (This email will respond to accommodation requests only.)

    serp_jobs.job_alerts.create_a_job

    Office Specialist Iii • Joliet, IL, United States

    Job_description.internal_linking.related_jobs
    Universal Banker I, II, III - Lombard (Westmore)

    Universal Banker I, II, III - Lombard (Westmore)

    Old Second National Bank • Lombard, IL, United States
    serp_jobs.job_card.full_time
    At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.With great employe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager, Integration

    Manager, Integration

    Duly Health and Care • Downers Grove, IL, US
    serp_jobs.job_card.full_time
    Work Schedule : Hybrid Schedule.Pre-Close Deal Management & Integration Planning.Serve as the primary liaison for sellers during the pre-close phase—setting expectations, managing timeline...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Spanish Private Tutoring Jobs Manhattan

    Spanish Private Tutoring Jobs Manhattan

    Superprof • Manhattan, Illinois, United States
    serp_jobs.job_card.full_time +1
    Company Profile Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners. We operate in over 63 countries, making education accessible to everyone...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Wealth Advisor | Joliet

    Wealth Advisor | Joliet

    Busey Bank • Joliet, IL, United States
    serp_jobs.job_card.full_time
    The Private Wealth Advisor's (PWA) primary responsibility is to serve as personal relationship manager to Busey Wealth Management clients. The Advisor will engage in proactive and ongoing communicat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Contract Operations Analyst II

    Contract Operations Analyst II

    AmerisourceBergen Corporation (Cencora) • Romeoville, IL, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Revenue cycle management Specialist

    Revenue cycle management Specialist

    ATI Physical Therapy • Downers Grove, IL, United States
    serp_jobs.job_card.temporary
    Revenue cycle management Specialist.Pride Health is hiring a Revenue cycle management Specialist to support our client's medical facility based in Illinois. This is a 3-month contract with the possi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Optometric Technician

    Optometric Technician

    West Point Optical • Schaumburg, IL, United States
    serp_jobs.job_card.full_time
    The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Managing Director, Third Party Attestation

    Managing Director, Third Party Attestation

    Confidential • Rosemont, IL, US
    serp_jobs.job_card.full_time
    Managing Director, Third Party Attestation.Leading public accounting firm.The Company is seeking an Assurance Managing Director with a focus on Third Party Attestation. This senior role is dedicated...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Optometric Technician

    Optometric Technician

    West Point Optical - Schaumburg • Schaumburg, IL, United States
    serp_jobs.job_card.full_time
    The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Branch Specialist (Limited Part Time)

    Branch Specialist (Limited Part Time)

    Consumers Credit Union • Carol Stream, IL, United States
    serp_jobs.job_card.part_time
    Great Place To Work certified company.Our Carol Stream branch is currently seeking a limited part time Branch Specialist. This is a member-facing position with a lot of growth potential!.This positi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vice President / Treasury Management

    Vice President / Treasury Management

    GreenState Credit Union Careers • Naperville, Illinois, US
    serp_jobs.job_card.full_time
    Vice President / Treasury Management.Works in collaboration with Commercial Relationship Managers on the sales and implementation of Treasury Management and Commercial Deposit Services and provides o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Wilmington, Illinois, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vice President / Treasury Management

    Vice President / Treasury Management

    GreenState Credit Union • Naperville, IL, United States
    serp_jobs.job_card.full_time
    Vice President / Treasury Management.Works in collaboration with Commercial Relationship Managers on the sales and implementation of Treasury Management and Commercial Deposit Services and provides o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Licensed Hair Stylist - Hickory Creek Center

    Licensed Hair Stylist - Hickory Creek Center

    Great Clips • FRANKFORT, Illinois, United States
    serp_jobs.job_card.full_time +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Dit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Chicago, IL - OB / GYN

    Chicago, IL - OB / GYN

    AMN Healthcare • Joliet, IL, United States
    serp_jobs.job_card.full_time
    Job Description & RequirementsChicago, IL - OB / GYNStartDate : ASAP Pay Rate : $350000.Join a supportive, patient-centered OBGYN group in the Chicago area with multiple hospital locations and a high-p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Empleos cerca de mí $12 - $27 / HR

    Empleos cerca de mí $12 - $27 / HR

    JobsNearMe • Frankfort, IL
    Descripción : Empleos Cerca de Mí.Explora oportunidades de trabajo en tu área, incluyendo puestos en almacenes, tiendas, restaurantes, oficinas, centros de distribución, servicios de entrega y más.A...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Credit Risk Oversight Specialist III

    Credit Risk Oversight Specialist III

    Wintrust • Rosemont, IL, United States
    serp_jobs.job_card.full_time
    Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated so...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Admin Operations Coordinator II-Full-time Days

    Admin Operations Coordinator II-Full-time Days

    Northwestern Medicine Central DuPage Hospital • Orland Park, IL, US
    serp_jobs.job_card.full_time
    Admin Operations Coordinator II-Full-time Days.The Admin Operations Coordinator II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Complia...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new