General Manager - Pool

San Diego, United States | Posted on 09 / 30 / 2025

Role : General Manager – Pool Company Operations

Compensation : $150,000–$175,000 base + performance bonus

About the Role

You’ll lead all day-to-day operations for the fastest-growing pool service company in Southern California. From managing routes and field teams to driving customer satisfaction and owning the P&L, you’ll be the operator-in-charge. This is a hands‑on leadership role for someone who’s sharp on the details, confident in the field, and passionate about building systems and people.

Key Responsibilities

• Lead, train, and manage the entire service team—techs, office staff, and third‑party vendors
• Oversee dispatch, scheduling, and route optimization to ensure consistent, on‑time service
• Be the face of the company with customers—own service quality and issue resolution
• Hire, onboard, and retain top talent as the team scales
• Own and optimize our tech stack (CRM, dispatching, customer‑facing tools)
• Support fieldwork with technical know‑how and hands‑on guidance
• Manage vendor relationships and job assignment infrastructure
• Drive performance using data—track KPIs, improve margins, and scale responsibly
• Work directly with ownership on strategic growth and expansion

Qualifications

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