IT Support Technician

Express EmploymentBend, OR, US

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Top Job

Located in Bend, OR, OR

Salary : $20 / hour + mileage

Job Title : IT Support Technician

Location : Sisters, OR

Schedule : Monday-Friday, 8 : 00 AM - 4 : 30 PM

Compensation : $20 / hour + IRS-standard mileage reimbursement

About the Role :

We're seeking a personable and mature IT Support Technician to join our team. This role is ideal for someone with prior administrative experience who enjoys helping people and solving technical issues. You'll be the first line of support for helpdesk calls, providing both remote and onsite assistance, and escalating more complex issues when needed.

Key Responsibilities :

Filter and respond to helpdesk calls and tickets
Provide on-site support and troubleshooting for office equipment and computer systems
Escalate higher-level technical issues as necessary
Maintain high standards of service while delivering excellent customer support
Document support activities and resolutions clearly and accurately

Requirements :

Minimum 1 year of prior administrative or IT support experience

Strong customer service orientation and communication skills

Ability to type at least 50 words per minute

Working knowledge of office equipment (computers, printers, phones, etc.)

Comfortable sitting for long periods and lifting to 25 lbs

Must have a valid driver's license and reliable personal vehicle for local travel (mileage reimbursed)

Maturity, coachability, and genuine enjoyment of working with people

Preferred Qualifications :

Associate's or Bachelor's degree in a related field

3124OS

Express Office : Bend

296 Southwest Columbia Street

Suite B

Bend, OR 97702

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It Support Technician • Bend, OR, US