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Residential Life Coordinator
Residential Life CoordinatorThe California State University • San José
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Residential Life Coordinator

Residential Life Coordinator

The California State University • San José
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Job Summary

The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co­-educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities.

Key Responsibilities

  • Assist in team planning, establishing goals and objectives to enhance the residential experience
  • Execute departmental processes (. move-in, move-out, occupancy checks, room changes, assignments, in collaboration with UHS operation team
  • Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez)
  • Monitor and / or administer student employee scheduling and payroll
  • Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals
  • Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed
  • Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training
  • Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities
  • Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department / campus staff members regarding crisis situations as applicable
  • Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC)

Knowledge, Skills & Abilities

  • General knowledge of interviewing and counseling techniques, and ability to listen and reason logically
  • General knowledge of group facilitation, oral presentation and public speaking skills
  • Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data
  • Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations
  • Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
  • Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior
  • Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies
  • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
  • Strong oral and written communication skills
  • Excellent customer service and public relations skills
  • Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution
  • Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
  • Preferred Qualifications

  • Master’s Degree in Student Affairs, Education, Counseling or a related field
  • Residence Hall Management experience
  • Experience providing education about Diverse Populations
  • Leadership Program Development experience
  • Student Conduct / Judicial Affairs experience
  • Supervision experience
  • Experience teaching and / or presenting educational workshops
  • Compensation

    Classification : Student Services Professional II

    Anticipated Hiring Range : $5,083 / month

    CSU Hiring Range : $5,083 / month - $7,228 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : August 11, 2025 through August 25, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

    Contact Information

    University Personnel

    and questions may be sent to

    The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at

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