Job Description
Job Description
Job Summary
The Day Cleaner team member will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Essential Duties and Responsibilities
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
- Stock locker rooms with proper supplies / paper products.
- Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
- Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including :Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to members accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Qualifications / Requirements
Custodial experience is preferred.Punctuality and reliability is a must.Ability to work the overnight shift is a must.Honesty and exceptional work ethic.Ability to solve problems independently.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma / GED equivalent required.Must be 18 years of age or older.Physical Demands
Continual standing and walking during shift.Continual reaching with hands / fingers / arms during shift.Occasional climbing, balancing, kneeling and crouching during shift.Must be able to occasionally lift over 80 pounds.