Bilingual Licensed Healthcare AgentHarte Hanks • Cleveland, OH, United States
serp_jobs.error_messages.no_longer_accepting
Bilingual Licensed Healthcare Agent
Harte Hanks • Cleveland, OH, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHandle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role.
What's In It for You?
- 100% Remote Work
- Growth opportunities
- Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few)
- Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up
- Evening and Weekend shifts available!
What You Will Do
What You Bring
What You Will Need
Measurements of Your Success
Agents are held to but not limited to metrics such as
Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands.
serp_jobs.job_alerts.create_a_job
Healthcare Agent • Cleveland, OH, United States
Job_description.internal_linking.related_jobs
RDCS-AE / RCS / BCLS / BLS - American Heart Association.Titan Medical is looking for travelers to fill a Travel Echo Tech position for a 13 week assignment in Cleveland, OH! Call Titan for additional det...serp_jobs.internal_linking.show_more
Apply Job Type Full-time Description The Mortgage Loan Originator originates first mortgage loans and home improvement loans for consumers.R...serp_jobs.internal_linking.show_more
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.Our purpose, team, and company culture are amazing and our Great Place to Work® certification...serp_jobs.internal_linking.show_more
AlliedTravelCareers is working with Infojini Healthcare to find a qualified Behavioral Health Tech in Ohio!.Behavioral Health Tech travel Behavioral Health needed in Ohio.Self Assessment (Skills Ch...serp_jobs.internal_linking.show_more
FlexCare is seeking an experienced Surgical Tech for an exciting Travel Allied job in Akron, OH.Shift : 5x8 hr days Start Date : 12 / 29 / 2025 Duration : 13 weeks Pay : $1828.
Why Clinicians Choose FlexCar...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with Infojini Healthcare to find a qualified Behavioral Health Tech in Ohio!.Behavioral Health Tech travel Behavioral Health needed in Ohio.Self Assessment (Skills Ch...serp_jobs.internal_linking.show_more ARRT(MR) / BCLS / BLS - American Heart Association.Start : 12 / 22 / 2025 | ⏳ 26 Weeks.Shift : M-F | 5x8 (3 : 00 PM - 11 : 30 PM).
Euclid Ave, Cleveland, OH 44195.Certs Required : ARRT (MR), AHA BLS.Siemens Experi...serp_jobs.internal_linking.show_more 
Kemper is one of the nations leading specialized insurers.Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every da...serp_jobs.internal_linking.show_more
We are seeking licensed insurance agents to join our growing remote team.In this role, you'll engage with inbound and outbound calls, assist customers with their insurance needs, and help guide the...serp_jobs.internal_linking.show_more
TravelNurseSource is working with Mindlance Health to find a qualified Other RN in Ohio!.ID : 66150048 Shift : Varied Part-time or full-time (2-5 days / week - 8-hr, 10-hr, 12-hr days) OR Week On / Week ...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with Infojini Healthcare to find a qualified Behavioral Health Tech in Ohio!.Behavioral Health Tech travel Behavioral Health needed in Ohio.Self Assessment (Skills Ch...serp_jobs.internal_linking.show_more 
Schedule : Tuesday Saturday, 9 : 00 AM 5 : 00 PM Location : Middleburg Heights, OH Pay : $21 / hr Bonuses Benefits : Medical, Dental, Vision, PTO, 401K matching, Clothing allowance, paid holidays.Position ...serp_jobs.internal_linking.show_more
Middle Market Banker - Healthcare is responsible for serving as a trusted business advisor to healthcare clients and providing a full breadth of banking solutions to meeting their financial objecti...serp_jobs.internal_linking.show_more
Work Remote or In-Person) Are you looking for a high-impact career helping families across Ohio protect their future?.Team Nexa Insurance Solutions is expanding and seeking both licensed and unlice...serp_jobs.internal_linking.show_more
Host Healthcare is seeking an experienced Surgical Tech for an exciting Travel Allied job in Akron, OH.Shift : Inquire Start Date : 01 / 05 / 2026 Duration : 13 weeks Pay : $1932.At Host Healthcare, we are...serp_jobs.internal_linking.show_more TravelNurseSource is working with RadGov, Inc to find a qualified Telemetry RN in Ohio!.Travel RN Tele– Lima, OH| 13 Weeks | Gross $2,422.
Competitive pay, full support, and multiple bonus opportuni...serp_jobs.internal_linking.show_more TravelNurseSource is working with MUVE Healthcare LLC to find a qualified Other RN in Cuyahoga, Ohio, 44127!.Join our team for an exciting travel nursing opportunity!.
As a member of the interdiscip...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with Infojini Healthcare to find a qualified Behavioral Health Tech in Ohio!.Behavioral Health Tech travel Behavioral Health needed in Ohio.Self Assessment (Skills Ch...serp_jobs.internal_linking.show_more
Travel Echo Tech - $2,163 to $2,363 per week in Cleveland, OH
Titan Medical Group • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Signing Bonus • - Mortgage Loan Originator (Bilingual preferred)
First Mutual Holding Company • Lakewood, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Seasonal Licensed Healthcare Team Lead
TTEC • Cleveland, Ohio, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Behavioral Health Tech - $1,576 per week in Ohio
AlliedTravelCareers • All Cities, OH, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Surgical Tech - $1828.29 / Week
FlexCare • Akron, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Behavioral Health Tech - $1,046 per week in Ohio
AlliedTravelCareers • All Cities, OH, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel MRI Tech - $2,503 to $2,703 per week in Cleveland, OH
Titan Medical Group • Cleveland, Ohio, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Licensed Insurance Agent
Kemper • Beachwood, Ohio, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Licensed Insurance Agent
Diverse Lynx • Akron, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Nurse RN in Ohio
TravelNurseSource • All Cities, OH, US
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Behavioral Health Tech - $497 per week in Ohio
AlliedTravelCareers • All Cities, OH, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Leasing Agent
Nesco Resource • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Middle Market Banker - Healthcare (Ohio)
Northwest Bank • Independence, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Ohio Area Life Insurance Agent (JH)
Team Nexa Insurance Solutions • Akron, OH, US
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Travel Surgical Tech - $1932.5 / Week
Host Healthcare • Akron, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Nurse RN - Telemetry in Ohio
TravelNurseSource • All Cities, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Nurse RN - $2,647 to $2,709 per week in Cuyahoga, OH
TravelNurseSource • Cuyahoga, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Behavioral Health Tech - $1,215 per week in Ohio
AlliedTravelCareers • All Cities, OH, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted