Coordinator, Talent Assessment & Analytics

Description

SALARY

$83,451.74

POSITION SUMMARY

The Coordinator supports talent programs within the Human Resources Talent Assessment & Analytics team and is assigned to a primary service area-Employee Selection & Assessment, Employee Performance Management, or Talent Insights & Action. The position carries out the operational and technical tasks required to run that program, including scheduling activities, preparing materials, maintaining records and data, and contributing to research and validation work. The role provides task direction to specialists, supervises interns, and supports projects and training activities. Coordinators may assist other service areas based on business needs.

Qualifications

PRIMARY RESPONSIBILITIES

• Program Coordination and Delivery - Coordinates and executes the operational steps required to run employee selection, performance management, survey, talent-planning, and related talent programs. Provides task direction to specialists and supervises assigned interns to ensure program activities are completed accurately and on schedule. Leads small service-related projects and assists on larger cross-functional initiatives.

o Coordinates workflows, schedules, timelines, and deliverables.

o Prepares program materials, instructions, documentation, and communications.

o Tracks program steps to ensure adherence to standards and procedures.

o Manages logistics for assessments, interviews, evaluations, surveys, and talent-planning activities.

o Leads small to mid-sized service-area projects and coordinates tasks, schedules, and documentation.

o Supports larger cross-functional projects by tracking progress, preparing materials, and coordinating assigned tasks.

o Coordinates specialists on routine operational tasks.

o Assigns and reviews intern work for accuracy and completeness.

o Schedules and conducts testing sessions, interviews, and related activities.

o Performs scoring, data entry, platform updates, and routine communications.

o Conducts file reviews, data checks, and quality control across program areas.

o Completes program tasks in collaboration with specialists and managers.

o Ensures materials, documents, and records are prepared, updated, and ready for use.

o Participates in job analysis sessions, SME meetings, focus groups, and competency updates.

o Conducts content validation reviews and prepares related documentation.

o Prepares components of selection plans, validation files, and compliance materials.

o Contributes to survey questionnaire reviews and distribution plans.

o Organizes information used in talent briefings and workforce reviews.

o Maintains datasets, tracking lists, and program records.

o Prepares recurring status reports and program summaries.

o Organizes inputs for dashboards, surveys, analytics projects, and briefings.

o Ensures data accuracy, formatting consistency, and version control.

o Prepares information for department and leadership updates.

o Prepares materials for department meetings and talent briefings.

o Tracks client goals, follow-ups, and action items.

o Communicates routine program steps, requirements, and timelines.

o Supports meeting logistics, documentation, and follow-up tracking.

o Responds to routine inquiries regarding program processes or documentation.

o Updates SOPs, templates, forms, and instructions.

o Maintains shared drives, documentation libraries, and file structures.

o Performs basic troubleshooting within testing, survey, or performance platforms.

o Ensures proper retention and organization of program materials.

o Prepares training materials, slides, and reference documents.

o Coordinates workshops, training sessions, and overview sessions.

o Provides logistical support for training activities and participant communications.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs :

Job Title

CHALLENGES

EDUCATION / EXPERIENCE REQUIREMENTS

PHYSICAL REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

WORKING CONDITIONS

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

Additional Details Please note, employees and / or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

Primary Location

: USA-Illinois-Chicago

Job

: Human Resources

Job Posting

: Nov 28, 2025, 7 : 37 : 18 PM Position Type : Full-time Permanent (FTP)