Patient Relations Specialist

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Join a Fast-Paced, High-Performing Clinic Where Teamwork Meets Precision

Be the welcoming face, sharp mind, and steady hand that keeps our patients and our team moving toward success.

Patient Relations Specialist

At ProMotion Rehab & Sports Medicine, every team member is a crucial part of helping our patients achieve their goalsand helping our clinic reach new heights. Were looking for a Patient Relations Specialist whos organized, detail-driven, and thrives in a collaborative, fast-moving environment.

In this role, youre more than the front desk. Youre the first impression of our practice, the link between patients and our care team, and the heartbeat of our daily operations. With precision, professionalism, and genuine care, youll ensure every patient feels welcomed, informed, and confident in their journey from day one.

What Youll Do as a Key Member of Our Team :

• Work side-by-side with therapists, assistants, and admin staff to keep operations running smoothly and on time.
• Greet every patient in person and by phone with warmth, energy, and accuracy.
• Handle patient intake, registration, and scheduling with meticulous attention to detail.
• Verify insurance and clearly explain copays, coinsurance, and balanceswhile being consistent in collecting payments.
• Ensure all patient information and authorizations are complete and accurate the first time.
• Adapt quickly to evolving processes, workflows, and software to support our growing clinic.

Why Our Team Loves It Here :

• Competitive pay
• 72 hours of paid holidays + PTO that grows with tenure
• Medical, dental, vision, disability, & life insurance
• 401(k) with company match
• Professional development opportunities
• A collaborative, goal-focused culture where success is a shared win

What Were Looking For :

• A customer service pro who builds genuine connections with patients and teammates
• Accuracy and precision in every administrative detail
• Ability to juggle multiple priorities without dropping the ball
• Clear, professional, and friendly communication skills
• A team-first attitude with a readiness to pitch in wherever needed
• Age 18+ required; college or associate degree preferred
• Ability to sit, stand, kneel / stoop, and lift up to 45 lbs.

If youre ready to be part of a team that helps patients crush their goals while driving our clinics growth, wed love to meet you.

Apply nowand lets move forward together.