Field Service Technician / Mechanic

Job Description

A Carolina Handling Field Service Technician works at various customer sites or in a shop enviornment. This role is responsible for troubleshooting electro-mechanical problems, installations, and performing unscheduled repairs and scheduled maintenance on equipment. This role provides excellent customer service in a polite and professional manner while working in a team environment.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

• High school education, plus one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
• Ability to communicate effectively with customers, management and co-workers.
• Ability to read and interpret schematics.
• Ability to read and understand necessary service and training manuals.
• Ability to understand and follow verbal and / or demonstrated instructions.
• Ability to perform arithmetic calculations involving fractions, decimals and percentages.
• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
• Ability to effectively utilize volt, ohm and multi-meters.
• Demonstrate a good mechanical and electrical aptitude.
• Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.
• Such other knowledge, skills and abilities as are necessary in connection with additionally assigned duties.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel, reach with hands and arms; talk and hear. The employee frequently is required to walk, sit, climb or balance, stoop, kneel, crouch and crawl. The employee must regularly lift and / or move up to 25 pounds; frequently lift and / or move up to 50 pounds; and occasionally lift and / or move more than 100 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

WORKING CONDITIONS

Works in a variety of customer environments including manufacturing, distribution, cold storage, and out of doors with exposure to elements. Employee is generally exposed to oil, grease and dirt. Potential exposure to equipment movement hazards and dangerous chemical / solvents if proper safety procedures are not followed. The employee is occasionally exposed to high, precarious places and fumes, solvents or airborne particles. The noise level varies from customer to customer, but is usually in the moderate to noisy level.

This position also entails the necessity to work weekly overtime,occasionally work after normal working hours or on weekends based on customer need, as well as the ability to travel overnight, generally by automobile and occasionally by airplane.