Regional Technology Specialist

CINÉPOLIS CAREERS

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.

AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!

Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!

JOB DESCRIPTION

JOB SUMMARY

The Regional Technology Specialist is responsible for supporting and maintaining the Projection, Sound, AV and IT systems for theaters (including, but not limited to projectors, sound processors and speakers, ISP, network, point of sale equipment, servers, computers, VoIP, digital signage, TVs, monitors and kiosks), working with a team of theater specialists.

The position provides analysis and diagnostics for troubleshooting system / equipment failures, works with Corporate IT to maintain the Technology standards and its established goals, and reviews maintenance activities at the theaters to keep Projection & Sound / IT equipment in good working order.

JOB DUTIES

• Collaborates and receives direction from Corporate IT team to support theater technology infrastructure and ensure IT systems, Networks and Telecom services are following established methodology and quality standards.
• Provides remote, and on-site, subject matter expertise to theater Management team, and Operations management in the diagnosis and resolution of critical hardware and software issues e.g., with projectors and Point of Sale solutions.
• Performs periodic maintenance on cinema projection equipment, digital signage, sound systems, servers, and Point of Sale systems.
• Conducts installation, deployment and upgrade of software, hardware, AV, and network facilities.
• Performs audits of equipment at each theater in the region and provides feedback to theater staff on proper equipment maintenance.
• Provides basic training to theater managers or new technicians to facilitate trouble shooting and maintenance.
• Comply with all reports, information, administrative tasks for the department and / or company.
• Other duties assigned by the company as needed.

JOB CODE : REG DATE :

FLSA STATUS : Hourly TITLE : Regional Technology Specialist

DEPARMENT : IT LOCATION :

SUPERVISORY

RESPONSABILITY None REPORTS TO : Technology Services Manager

EDUCATION AND / OR EXPERIENCE

SKILLS

WORKING CONDITIONS / PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or

feel; and reach with hands and arms. The employee must occasionally lift and / or move up to 10 pounds.

While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is usually moderate.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.

Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.