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Customer Success Representative - Technical Products

Customer Success Representative - Technical Products

IFP AutomationFishers, IN, US
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Job Description

Job Description

50,000 – $55,000 / year + benefits | Fishers, IN

Be the go-to contact for customers in a high-tech, fast-growing company . Learn technical products, collaborate with engineers, and help customers get the solutions they need.

What You’ll Do

Manage customer interactions : quotes, orders, and follow-ups.

Partner with outside sales engineers to keep projects moving smoothly.

Learn technical product details with in-house training.

Work with vendors for best pricing and on-time delivery.

Keep data accurate in our ERP system.

Occasionally assist with shipping / receiving when needed.

What We Offer

48K–$55K salary + 401(k) match.

Anthem health plans, dental, vision, life, disability.

Paid time off & holidays.

Professional development in a high-demand industry.

You Are

Skilled in customer service, inside sales, or order processing.

Detail-oriented, organized, and comfortable with technology.

Strong communicator and problem-solver.

Interested in growing your technical knowledge while helping customers.

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Technical Representative • Fishers, IN, US