Community Health Worker

Community Health Worker

About Us :

San Francisco Community Health Center (formerly Asian and Pacific Islander Wellness Ctr) is a multicultural health services, education, research, and policy organization. We transform lives by advancing health, wellness, and equality. We strengthen the well-being and lead under-served communities of all races, ethnicities, gender identities, sexual orientations, and immigration statuses toward justice and health. Founded in 1987 as an all-volunteer, community-based response to the AIDS crisis in communities of color, we are an anchor-organization for San Francisco's Tenderloin neighborhood, and we also lead regional, statewide, and national programming. We believe that everyone deserves to be healthy and needs access to the highest quality health care.

About You :

• You focus and center your work around giving a high level of service.
• You are empathetic, responding to any situation with compassion and curiosity.
• You are driven by your own internal integrity as well as that of the agency.
• You have a justice and equity mind-set.
• You feel that everyone deserves dignity and respect.
• You consistently pay attention to details.
• You collaborate well in a diverse and cross-functional workplace

Program Description :

The Complex Care team at San Francisco Community Health Center (SFCHC) cares for the residents of the Tenderloin and adjacent San Francisco neighborhoods. The team consists of case managers, community health workers and nurses who strive to deliver quality care management to patients experiencing barriers to care due to mental health, substance use, homelessness, or a history of incarceration. Medical care and case management is delivered with an objective client driven approach, at the homes, shelters, temporary and permanent housing, acute care settings and within the SFCHC clinic. The Complex Care team provides complex nursing and case management via Enhanced Care Management (ECM), a Medi-Cal program seeking to provide intensive care coordination for patients experiencing complex medical and social comorbidities.

Position Summary

The Community Health Worker (CHW) is a trusted member of and / or a person who has a close understanding of the community served in the delivery of health-related services through either working directly with providers or their partner organizations. This trusting relationship with the community enables CHW's to serve as a liaison between health and social services and the community to facilitate members' access to services and improve the quality and cultural competence of services delivered. CHW's build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy. CHWs at SFCHC will have the opportunity to gain robust knowledge around services tailored for People living with HIV / AIDS (PLWHA), the trans community, transitional-aged youth, people experiencing homelessness (PEH), and active substance users.

Essential Duties :

Minimum Qualifications :

Preferred Qualifications :

Benefits :

EEOC Statement :

San Francisco Community Health Center is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. San Francisco Community Health Center does not discriminate on the basis of age, ancestry, citizenship status, color, creed, disability status, gender identity, HIV status, marital status, medical condition, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other legally protected class.