Store Dispatcher I
Genuine Parts CompanyOakland, Californiajob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionHigh school diploma or equivalent Passion for delivering customer care Excellent verbal and written communication skills Keen sense for seeing, hearing and remembering part numbers and line codes Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment Valid Driver's License . Pay is 21 USD / hour
Job Description
NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.
Responsibilities
- Scheduling deliveries and dispatching delivery drivers on a timely basis
- Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
- Mapping out routes for deliveries that are as efficient as possible
- Tracking and analyzing quality of delivery service using Delivery Management System
- Overcoming roadblock problems for customers and chart effective solutions
- Handling cash returned by drivers and keep accurate records
- Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
- Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service
Qualifications
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Dispatcher • Oakland, California