Commercial Parking Manager - Kansas City MO

Commercial Parking Manager

Parking Management Company is currently seeking an experienced Commercial Parking Manager to join our team. If you are a customer service professional looking to advance your career and want to work for a well-established parking services company that values its employees, we encourage you to apply. The ideal candidate should have knowledge of the self-parking industry, including experience in self-parking operations such as surface lots, garage management, and retail parking, as well as valet management. A self-motivated individual with a positive attitude and excellent verbal and written communication skills will fit well in our entrepreneurial environment.

Commercial Parking Manager Duties :

• Schedule staff according to business forecasts, payroll budget guidelines, and productivity requirements.
• Oversee performance reviews, training, and development of all staff to achieve service quality standards.
• Manage all aspects of self-parking operations, including guest interaction and shift coverage.
• Maintain supplies and inventories on an as-needed basis or at a minimum monthly par.
• Motivate Attendant team members and establish a productive working environment at each location.
• Ensure guest satisfaction and respond to those guests who require follow-up.
• Create awareness of guest satisfaction and the significance of the service impact on guests. Use guest responses as tools for both motivation and accountability.
• Utilize guest satisfaction to create motivational goals within each location.
• Analyze reports and communicate information to staff and appropriate locations.
• Maintain correct procedures for accounting, ticket control, and handling of all parking and financial transactions.
• Implement procedures for the security of monies, guest and team member security, and emergency procedures.
• Respond quickly to guest requests or complaints in a friendly manner, taking appropriate action to resolve matters. Follow up to ensure complete guest satisfaction.
• Work closely with all client departments to ensure groups and special functions are handled smoothly.
• Coordinate training efforts and continually assess the progress of all staff in technical and service excellence skills.

Qualifications :

Available Shifts : PMC provides flexible scheduling options, accommodating full-time, part-time, and seasonal work. Operating 24 / 7 allows us to tailor shifts to your availability. Ideal for retired individuals, semi-retired individuals, stay-at-home parents, and college students.

How to Apply : If this opportunity resonates with your skills and interests, take the next step and apply today. Fill out our quick mobile-friendly application to initiate the process. We look forward to hearing from you.

About Parking Management Company (PMC) : PMC is a rapidly growing player in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission revolves around building robust client relationships through the highest standards of customer service.

EEO / ADA : Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer that values diversity in the workplace. We encourage candidates from all backgrounds to apply.

Note : This job description intends to convey essential information about the position and is not an exhaustive list of associated skills, efforts, duties, responsibilities, or working conditions. The description will be periodically reviewed as duties change with business necessity, and essential and marginal job functions are subject to modification.