Benefits :
About Sweetwaters Coffee & Tea
Our mission in every Sweetwaters cafe is to Make Our Guest’s Day ™. We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 32 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe. Our franchisees are integral to our growth and you along with our Home Office team, support and coach our franchisees as they reach new heights of success. As a Franchise Business Coach, you are leading the relationship with franchisees and influencing them to increase their profitability. You will help grow our emerging national brand into a powerhouse of successful franchisees in the coffee & tea space.
DESCRIPTION
A Franchise Business Coach is the first line of support for our franchise owners. As an FBC, you will first train to be an operations expert by completing cafe management training within 12-24 weeks and learning what it takes to operate a coffeehouse at its highest level. Once proficient, you will assist our FBC team to improve the performance and profitability of franchisees' cafes. You will influence and encourage franchisees by coaching, training, developing, and facilitating strategic operations and marketing initiatives to promote their sales growth and profitability. You will ensure consistency in brand standards, develop action plans to identify areas of opportunities, and recommend solutions based upon best practices to ensure maximum results. The position requires the ability to travel up to 30% of your time to help open new cafes outside of Michigan and visit current cafes to view and audit their operations and provide franchisee support.
REQUIREMENTS
QUALIFICATIONS
Operational Excellence
Coaching
Communication
Flexible & Eager Learner
Other Skills
WHAT WE OFFER
Submission for consideration :
Cover letter noting your available start date & desired salary. Resume, references, and LinkedIn profile.
We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.
Coach • Ann Arbor, MI, US