Call Center Agent

RefloorTroy, MI, US

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Job Description

Call Center Agent at Refloor

At Refloor, we pride ourselves on being the Most Trusted Flooring Company in America, and we're excited to invite enthusiastic individuals to become Call Center Agents on our team. If you love engaging with others and would like to join a company that feels like a family, we would love to hear from you!

Job Responsibilities :

Manage inbound and outbound calls to schedule in-home consultation appointments
Support customers with their questions and concerns
Provide explanations of our product features and services to customers
Input customer information into the system

If you are searching for an office-based role with flexible scheduling, then this is the perfect opportunity for you!

For more information about our company, please visit our website at www.refloor.com. You can also find us on Facebook at https : / / www.facebook.com / reflooramerica and LinkedIn at https : / / www.linkedin.com / company / refloor.

Requirements

Willingness to learn and work as a team with initiative

Skilled in problem-solving

Friendly and professional attitude

Preferred : At least one year of sales-based call center experience

Experience with Salesforce CRM is helpful

Benefits

This is a performance based position. Your pay is uncapped – you receive what you earn.

On average, our call center agents earn $24 / hour.

Paid time off (PTO) including of holidays!

Comprehensive medical, dental, and vision insurance

Life insurance coverage

401(k) retirement plan

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Call Center Agent • Troy, MI, US