Remote Customer Service Representative

A company is looking for a Customer Service Representative - Remote. Key Responsibilities Assist with daily call volume and ensure service level priorities are met Provide accurate and professional resolutions to customer inquiries Meet Quality Assurance Requirements and other key performance metrics Required Qualifications, Training, and Education High school diploma or equivalent Must remain in the current role for at least 9 months 1 year of customer service experience in a similar role is desired Ability to work full-time and / or part-time based on position specifications Willingness to work shift work and overtime as required