Administrative Coordinator

Job Description

Title : Administrative Coordinator

Location : Detroit MI

Dept : Enrollment Services BCB

Will this position be required to work onsite for any reason at any time? No, resource will be able to perform this role offsite.

Engagement Description –

Provide Helpdesk phone support by troubleshooting access and system issues, assisting with portal registration, and providing navigation assistance for membership and billing self-service tools. Additional tasks include managing reporting tasks, providing training support, managing day-to-day responsibilities, and supporting special projects. Meeting deadlines and managing competing priorities are essential.

Top 3 Required Skills / Experience –

• Demonstrated ability to solve problems independently, recommend effective solutions, and manage multiple priorities using strong organizational and analytical skills in a fast-paced environment.
• Self-starter with a proactive mindset and the ability to navigate challenges and adapt quickly to changing priorities.
• Excellent interpersonal, written, and oral communication skills.

Required Skills / Experience – The rest of the required skills / experience. Include :

Preferred Skills / Experience – Optional but preferred skills / experience. Include :

Education / Certifications – Include :