Telecom Operator

Telecom Operator

Location : Chicago, Illinois

Business Unit : Rush Medical Center Hospital : Rush University Medical Center

Department : Hospital Operators

Work Type : Full Time (Total FTE between 0.9 and 1.0) Shift : Shift 1

Work Schedule : 8 Hr (6 : 00 : 00 AM - 2 : 30 : 00 PM)

Rush offers exceptional rewards and benefits. Learn more at our Rush benefits page.

Pay Range : $16.20 - $24.28 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data.

Summary :

The Operator will handle internal and external calls to the institution and provides the needed information / service or routes the caller to the appropriate location. The Operator responds to user complaints to resolve problems associated with the institution's telecommunications systems. The Operator will diagnose problem through discussions with users and coordinates internal telecommunications support to resolve problems.

Other information :

Required Job Qualifications :

• High School Diploma or GED.
• One year work related experience operating PBX telephone system attendant consoles or other help desk related position.
• Excellent verbal communications skills.
• Basic analytical ability.
• Good working knowledge of how to operate a PC.
• Ability to handle emergency and emotionally-charged callers.
• Excellent diction and strong customer focus.

Physical Demands :

Responsibilities :

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position : Telecom Operator

Location : US : IL : Chicago

Req ID : 21431