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Mobile Device Testing Engineer

Mobile Device Testing Engineer

Cynet SystemsPhiladelphia, PA
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Job Description :

Pay Range : $60hr - $65hr

Responsibilities :

  • Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories
  • Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools.
  • Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level
  • Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing
  • Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope.
  • Manage activation and deactivation of the test samples
  • Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents.
  • Update issues tracking and management tools to ensure all the information is current and properly shared.
  • Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue.
  • Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction.
  • Deploy new test tools as required.
  • Knowledge in JIRA and Confluence.
  • Understanding of LTE and 5G RF and Core technologies.
  • Must be able to communicate effectively and convincingly with all areas of the company - technical and non-technical - as well as with external parties.
  • Collaborate with project stakeholders and internal Development and E2E teams.
  • Self-Starter and must be able to work independently with minimal supervision. Education and Experience Education Level - Bachelor's Degree or Equivalent Field of Study - Computer Science, Electronics and Telecommunications, Engineering or other related fields.
  • Certifications - n / a Years Experience - 5+ years in product development and / or technology management roles, including 3+ years in mobile and / or wireless space

Other Specific Skills :

  • Strong problem solving and analytical skills, communication (verbal and written) skills, leadership skills, and organizational / documentation skills.
  • Excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations.
  • Excellent collaboration and coordination skills to work across a matrixed team from various internal orgs
  • Effective working knowledge of smartphones, Android and / or iOS operating systems (OS), and mobile wireless telecommunications technology, including GSM / WCDMA / LTE / WIFI
  • Experience with automation tools like Spirent or Eggplant and basic logging skills with QXDM and QCAT.
  • Experience planning, developing, and executing feature test cases and functional test scripts for wireless mobile applications.
  • Experience in performing and managing quality assurznce activities, including functional and regression testing, performance and stress testing.
  • Experience in identifying causes of defects, developing improvement processes, and communicating solutions to management or customers.
  • Experience with the industry practices / processes for Certifiying mobile products for an MNO or MVNO.
  • Working knowledge of iOS platform and familiarity with iOS devices - iPhones, iPads and Apple Watches or Android Platform with experience handling various OEMs.
  • Working knowledge of SIM and eSIM technologies. Compliance Comcast is an EEO / AA / Drug Free Workplace.
  • Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this role.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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    Mobile Engineer • Philadelphia, PA