Client Relations Associate - Entry Level

Our Client Relations Associate are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance.

Upon joining our goal-driven, energetic team, the Client Relations Associate will receive two weeks of intensive hands-on training to become a resident expert in…

The products and services available

Seattle market demographics

Consultative sales techniques

Account activation, delivery methods, and installation details

Proper compliance procedures and handling of confidential customer information

And more!

The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios.

As our Client Relations Associate , you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Customer Service Representatives must be hospitable, professional, understanding, and active listeners. You will also…

Follow all CDC and local mandates while working with customers. Your safety and the customer’s are our top priority, and we will not compromise that

Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines

Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc.

Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets

Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client