Genesis Automotive Parts Associate

Job Details

Description

Parts Counter Associate

The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.

Job Description :

• Tracking all incoming and outgoing parts for dealership
• Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.
• Packaging and shipping parts back to the manufacturer
• Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
• Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.
• Providing highest quality of customer service
• Answer phone calls providing price quotes and other information
• Notify Parts Manager of out-of-stock parts or materials that need immediate attention
• Notify Service Advisor and / or Customer when specialty parts have been received
• Notify the Body Shops when all parts have been arrived and when they will be delivered
• Assist in putting all order away in a timely manner
• Follow up on backordered parts
• Other duties assigned by the Parts Manager

Environmental & Physical Requirements :

Benefits Include :

Qualifications

Skills & Requirements :