Technical Support Engineer – UX, 36324969Cypress HCM • Orlando, FL
serp_jobs.error_messages.no_longer_accepting
Technical Support Engineer – UX, 36324969
Cypress HCM • Orlando, FL
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.permanent
job_description.job_card.job_descriptionFirst round - 1 hour panel interview with 2 managers - hiring manager and one additional manager (non-technical questions) Final round - 1 hour panel interview with 2-3 engineers (technical questions) To be successful in this role, we need someone who has : Highly experienced in their ability to troubleshoot difficult technical issues with ease Strong object-oriented programming skills in Java / JavaScript Experience working with dynamic HTML components : AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML Working knowledge of the components in a web applications stack Experience with relational databases such as MySQL Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Strong personal commitment to quality and customer service Ability to work with high-value customer administrators and developers Understanding of basic networking and system administration. We value a work-life balance while also collaborating through consistent presence in the office Working knowledge of ServiceNow Platform Fundamental understanding of Linux and / or UNIX knowledge A fundamental understanding of IT service management and the ITIL business process Web Services (consuming or providing) (SOAP, REST) Data Extraction Technologies (e.g. JDBC, ODBC) Any bi-directional, automated integration between two systems Understanding of remote administration via SSH, SNMP, WMI, PowerShell. Strong Familiarity with Eclipse IDE A fundamental understanding of ITSM, ITIL, and / or CMDB Strong Experience with relational databases (e.g. MySQL, Oracle) $30-35.71 / hr.
Technical Support Engineer – UX, 36324969 What you get to do in this role : We are looking for an experienced engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the customer support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills.The position requires working a shift from 8am-5pm PST and may be asked at times to work outside normal business hours (evening / weekend shifts, holidays) and be flexible to schedule changes. Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. Successful candidates will enjoy generous earning potential and the chance to expand their role in the company as we grow.This position also requires passing a ServiceNow background screening called USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal / misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. Hiring Manager Notes : What are the top skill sets needed to be successful in this role?
- Java, JavaScript
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
- Strong personal commitment to quality and customer service
What will the interview process look like?
Note : This position requires an onsite presence weekly on Wednesday and Thursday Skills :
Nice to Haves :
Pay Rate Range :
serp_jobs.job_alerts.create_a_job
Technical Support Engineer • Orlando, FL
Job_description.internal_linking.related_jobs
A company is looking for a Bilingual Associate Customer Support Technician.Key Responsibilities Answer real-time customer inquiries via phone, email, or chat regarding software issues Triage and...serp_jobs.internal_linking.show_more
We are a leading innovator in bio-decontamination technologies, delivering advanced devices and services that ensure safety and sterility in critical environments such as healthcare, pharmaceutical...serp_jobs.internal_linking.show_more
National Security Sector's (NSS) Cyber & Analytics Business Area (CABA).Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytica...serp_jobs.internal_linking.show_more
GAI Consultants is seeking a Relay Settings Engineer 2 with protective relay experience for transmission and distribution systems.
The successful candidate will work on various substation and / or pro...serp_jobs.internal_linking.show_more
WinFactor, part of the Lendscape group, is a long-standing leader in factoring software.For over 30 years, our cloud-based platform has powered billions in transactions, helping financial instituti...serp_jobs.internal_linking.show_more
Job Title : Technical Support Engineer - UX.Onsite Requirement : onsite 2 days of the week.The Technical Support Engineer will be responsible for managing and resolving the most challenging issues fo...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Quality Lead to enhance customer support interactions.Key Responsibilities Establish and improve a QA program for evaluating agent performance across s...serp_jobs.internal_linking.show_more 
Technical Support Engineer UI / UX Development (Hybrid, Orlando, FL) We are looking for an experienced Technical Support Engineer for a large, gl...serp_jobs.internal_linking.show_more
Technical Support Engineer - Integrations.This role involves providing advanced technical support for complex systems, software, and integrations within a dynamic IT environment.The company special...serp_jobs.internal_linking.show_more
ITI Engineering is a supplier of software, hardware, engineering services and products in the aerospace defense industry.
This position is supporting our subsidiary, Systems Integration Plus, LLC.Sy...serp_jobs.internal_linking.show_more
Job Title : Technical Support Engineer - UX.Onsite Requirement : onsite 2 days of the week.The Technical Support Engineer will be responsible for managing and resolving the most challenging issues fo...serp_jobs.internal_linking.show_more
Technical Support Engineer (NO C2C).Duration : 12 Months contract with possible extension.What you get to do in this role : .
The Technical Support Engineer will be responsible for managing and resolv...serp_jobs.internal_linking.show_more
Technical Support Engineer (NO C2C).Duration : 12 Months contract with possible extension.What you get to do in this role : .
The Technical Support Engineer will be responsible for managing and resolv...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions.
Key Responsibilities Triaging customer issues and de...serp_jobs.internal_linking.show_more 
As an IT professional, the Software Engineer ensures that services are delivered seamlessly.Has oversight of software development activities, internal and third-party suppliers on multiple complex ...serp_jobs.internal_linking.show_more
Technical Support Engineer - Integrations.This role involves providing advanced technical support for complex systems, software, and integrations within a dynamic IT environment.The company special...serp_jobs.internal_linking.show_more
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market ...serp_jobs.internal_linking.show_more
Hybrid Role Duration : 12 months What you get to do in this role : The Technical Support Engineer will be responsi...serp_jobs.internal_linking.show_more
Bilingual Customer Support Technician
VirtualVocations • Orlando, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Software Engineer
Curis System • Oviedo, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Software Engineer
Leidos Inc • Orlando, FL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Relay Settings Engineer 2
GAI Consultants Inc. • Orlando, FL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Full Stack Engineer (WinFactor)
Lendscape • Orlando, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Support Engineer-UX (Orlando)
NLB Services • Orlando, FL, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Customer Support Quality Lead
VirtualVocations • Orlando, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Support Engineer – UI / UX Development (Hybrid, Orlando, FL)
Stage 4 Solutions Inc • Orlando, FL, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Technical Support Engineer - Integrations (Orlando)
IDR, Inc. • Orlando, FL, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Integration Sales Engineer
ITI Engineering • Winter Springs, FL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Support Engineer-UX
NLB Services • Orlando, FL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Technical Support Engineer
Russell Tobin • Orlando, FL, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Support Engineer (Orlando)
Russell Tobin • Orlando, FL, US
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Engineer
VirtualVocations • Orlando, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Software Engineer (Hybrid)
Aaabrand • Lake Mary, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support Engineer - Integrations
IDR, Inc. • Orlando, FL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Staff Software Engineer
Servicenow • Orlando, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support Engineer(ITIL) - UX - Orland, FL - Onsite Role
GDR Defense • ORLANDO, FL, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days