Job Description
Job Description
Exciting opportunity to join our Pediatric team located on the campus of St. Mary's Medical Center! We are seeking a full time Medical Assistant, Monday-Friday. This position is responsible for providing clinical and administrative support to pediatric providers in an office-based clinic setting. Involves frequent patient / parent interaction.
DUTIES AND RESPONSIBILITIES :
- Greets patients, in person or on the telephone; answers or refers inquiries.
- Prepares patient’s chart for the health care visit 1-2 days before. Including reviewing / recording past medical history, reason for visit / chief complaint, etc.
- Directs and / or accompanies patients to the examining room.
- Arranges / maintains examining room instruments, supplies, and equipment organized and stocked.
- Records patient examination, treatment, and test results.
- Assists health care providers during examinations.
- Performs full clinical intake / triage during patient’s visit – including recording vital signs, social history, family history, etc. in EMR.
- Performs basic laboratory tests on the premises as needed.
- Responsible for assisting in processing of all specimens in accordance with established protocols.
- Authorizes drug refills as directed, telephones prescriptions to pharmacies.
- Follows clinic workflow and provides feedback for adjustments to workflow as needed.
- Maintains a safe, secure, and healthy work environment.
- Follows, and enforces standards and procedures; complies with legal regulations.
- Maintains patient care information confidential.
- Adheres to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
- Enhances health care practice reputation.
- Performs other related duties as assigned by management.
QUALIFICATIONS :
Associate's Degree (AA) or equivalent from a two-year college or technical school, OR six months to one year related experience and / or training, or equivalent combination of education and experience.Certificates, licenses and registrations required :CMA (AAMA) Certified.
Current Basic Life Support (BLS) Certification (preferred)Computer skills required : Microsoft Outlook, Word, Excel, PowerPoint. Experience with EHR software strongly preferred.Other skills required :Phlebotomy and basic laboratory skills.
Excellent interpersonal skills.Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times.Detail-oriented and highly organized.Firm grasp on medical practices, administrative processes, and organizational policies.Knowledge of patient care and examination procedures.Able to maintain confidentiality at all times.Experience working in a pediatric setting strongly preferredBilingual (English / Spanish / creole) preferredKnowledge of medical terminology and authorization processesAbility to understand and adhere to established policies, procedures, and protocols.Commitment to excellence and high standardsExcellent written and oral communication skillsVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm