TITLE : Business and Data Analyst
DEPARTMENT (S) : IT
DIRECT REPORTS : N / A
REPORTS TO : Chief Administrative Officer
Location : Carlstadt, NJ
Pay Rate : $75,000-$95,000 Annually DOE
US Citizenship Required.
POSITION SUMMARY
The Business and Data Analyst will support CRM, Project Management and Financial Master Data activities and will identify and develop analytical information to drive process improvements and efficiencies across the business. The position will interact with divisional leaders to identify areas of improvement through qualitative and quantitative data capture and analysis from market data and daily operational data, presented in a logical and useful manner.
ESSENTIAL JOB FUNCTIONS
Business Data Analysis Activities
- Detailed data analysis, through compiling data sets together in Excel and comparing to other like data sets.
- Create reports from data across multiple systems to enable monitoring and tracking of key KPI s
- Detailed analytical review to understand outcome of reports and project level detail.
- Tactical reporting development to enable Divisional Leadership to manage business activities.
- Attend operational meetings as required
Process Improvement and Data Quality Management
Support the creation, monitoring and updating daily of the Customer data maintained for all Divisions in the corporate CRM, Project Management and Financial Systems (Salesforce, Sitetracker, Sage, Power BI)Ensure the single source accuracy of information across the systems to ensure data completeness and qualityPerform data conformity checks and data quality analysisPerforms data updates based on changing business requirements, user requests, data-quality issues reported and create data cleansing action plan, etc.Problem solves issues relating to data inconsistencies to uncover root causes of errors and provide solutionsSuggests process & tools improvements to the Business Process OwnersCaptures training needs and suggest improvementsCreates necessary training documents based on findings and suggested improvements and facilitates and delivers such trainingSupports End-users in the execution of the processesCaptures issues / inefficiencies identified in the execution of operational processes (as an input for process improvementSolicits feedback from key-users to drive improvements and share best in class practicesSKILLS AND ABILITIES
High aptitude for analytical and detailed workCreative problem-solver, with the ability to think, plan, and execute on multiple projects autonomously and in an organized fashion, balancing the long-term and urgent needs of the teamDemonstrated ability to work calmly and collaboratively in fast-paced and ambiguous environments, maintaining good judgment and the ability to escalate appropriatelyMust be able to perform in a high transaction volume environmentMust be highly organized, flexible, deadline orientedExcellent project management and communication skillsMust be a self-starter, able to produce with limited supervision in a fast-paced environmentWhen business critical issues arise, must be willing to work outside normal business hours.Excellent writing, organizational, planning, and communication skillsHigh energy, team oriented, data driven, and results-focusedOther duties as assignedMINIMUM REQUIREMENTS
BA / BS Degree in Business / Finance or related fieldExpert level in MS Excel and MS PowerPoint and AdobeAbility to work in Carlstadt, NJ officePREFERRED REQUIREMENTS
Experience working in HRIS and Salesforce softwareTelecom infrastructure or construction industry experienceExperience with Power BI, Sage Accounting Software or similar financial softwareExperience working with SiteTracker, or similar project management software