Wealth Management Operational Risk Associate Lessons Learned Program / Issue Management

Morgan Stanley Wealth Management Operational Risk

The Morgan Stanley Wealth Management Operational Risk group is responsible for overseeing the operational risk and control framework across the Wealth Management business. This team partners with key stakeholders throughout the organization to execute independent risk monitoring functions, support process and control improvement, provide tactical and strategic reporting, execute incident management protocols, facilitate issue and action plan management and coordinate new operational risk programs in partnership with the business as well as Firm Operational Risk Management.

Key Responsibilities will include but not limited to the following :

This role offers broad exposure to business lines across Wealth Management and emphasizes risk oversight and governance with a focus on persistent improvement of Wealth Management Operational Risk protocols, ongoing monitoring of Wealth Management Issues and Action Plans, mitigating risk and improving the control environment within Wealth Management. The responsibilities of the role are a combination of business-as-usual processes and discrete projects that are strategic in nature.

Specific duties within the WM Operational risk team will include :

• Work closely with Business Control groups to identify operational risks associated with new and existing products, services, technologies, vendors, processes and procedures to ensure that issues and corresponding action plans are appropriately defined and documented
• Provide support to post-mortem reviews of operational risk incidents, including research of related processes and development of control enhancements
• Support monthly and quarterly Wealth Management Risk reporting in partnership with key stakeholders
• Execute issue and action plan tracking based on Firm Operational Risk incident data and Wealth Management sourced data. Tracking is intended to ensure that high value projects, including mandatory "change the bank" initiatives, are appropriate and remain on-track
• Support closure verification of action plans to confirm that remediation has been sufficiently completed
• Provide feedback and identify opportunities to improve solutions where appropriate
• Provide business control units with training and guidance on Wealth Management Risk systems and repositories. Support development of Risk Dashboards and coordinate with Firm Operational Risk to define and implement enhancements to Firm risk infrastructure
• Support the maintenance of team procedures, tools and job aids to help facilitate effective administration of the Wealth Management Risk group
• Support ad-hoc projects to ensure appropriate solutions and / or analysis is delivered on-time and to a high level of quality

Qualifications :

What You Can Expect From Morgan Stanley :

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.