Medical Scheduler

Medical Scheduler

We are seeking a detail-oriented and compassionate Medical Scheduler to join our client's practice. The ideal candidate will be the first point of contact for patients and will play a critical role in managing appointment scheduling, ensuring smooth patient flow, and supporting the administrative needs of the clinical team. This is an excellent opportunity to work in a fast-paced, patient-centered environment with a dedicated dermatology team.

Key Responsibilities :

• Schedule new and follow-up appointments for dermatology patients via phone, in person, or electronic request
• Verify patient information and insurance details prior to appointments
• Confirm appointments and handle rescheduling or cancellations in a timely and courteous manner
• Coordinate with physicians, medical assistants, and front desk staff to ensure efficient appointment flow
• Answer incoming calls and respond to patient inquiries with professionalism and empathy
• Maintain accurate and up-to-date records in the electronic medical record (EMR) system
• Handle referrals and obtain necessary authorizations when required
• Communicate appointment instructions or pre-visit requirements to patients
• Monitor provider schedules to optimize patient access and clinic productivity
• Ensure HIPAA compliance and uphold patient confidentiality at all times

Qualifications :