Therapy Operations Coordinator

Company Description

MGA Homecare specializes in providing private duty nursing, personal care services, and therapy to the medically complex population. We deliver high-quality care in the home and community-based setting, the setting which is the lowest cost to the payers. We aim to be the employer of choice and the partner of choice to referral sources, state government agencies, and health plans. We currently provide care in Arizona, Colorado, and Texas, with a plan to grow into new states and markets.

Job Description

Under the supervision of the Director of Therapy, the Operations Coordinator will provide administrative and clerical services to maintain operations of the assigned department in an accurate and efficient manner.

Duties and Responsibilities

• Provides general clerical support to the clinical team.
• Scans /  make copies and distributes the completed paperwork.
• Coordination of care with other agencies.
• Docusign SupportSending, QA’ing, uploading
• Kantime SupportPlotting SOCs and adding frequenciesPlotting schedules when neededClinician / Client profile maintenanceParent portalReport runningJournal notes
• Maintains a general filing system and correspondences required either electronic or written.Tracking therapy re-evaluation / follow up forms.Tracking opening of new cert periodsTracking new patient admits and dischargesTracking of supervisory visits
• Clinic Record SupportCalling Doctors offices for orders needing signatures
• Customer Service to both clients and external employees.Calls and requests Home Exercise Plans (HEP’s), History & Physicals (H&P’s)
• Provides word-processing and secretarial support.Types re-certification orders with therapy information as applicable.Transposes general information to plans of care.
• Performs all other duties as delegated from the Director of Therapy.
• Supports and executes the mission, ethics, and goals of the company effectively. Represents themselves in a positive and professional manner in the company and community.Adheres to dress code with a clean and neat professional appearance.Reports on time and as scheduled in order to complete work within designated time.Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.

Qualifications