Energy Assistance Program Specialist

Description

Key Accountabilities

• Partner with Revenue Processing to provide oversight of daily agency payments and reconciliation thereof
• Act as SME for low-income programs and related rules throughout Vistra markets
• Manage Energy Aid monthly reports tracking system for all brands including reports reconciliation and agency follow-up for ~80 partner agencies
• Assist in the analysis and recommendation of MWNE Energy Aid program expansion; monitor program to determine effectiveness
• Process Energy Aid disbursement checks ~$5 million annually, Energy Assistance contributions and other payments ~$500k through the accounts payable process
• Partner cross-functionally to raising additional Energy Aid donations; drive initiatives
• Manage contribution reports and year end contribution tax letters
• Coordinate and support on-site agency education events and customer intake events
• Manage Customer Advocacy Services promotional items including ordering, inventory, location, shipment of items and vendor relationships
• Support Corporate & Retail Compliance in the completion of annual PUC reporting
• Support company programs such as United Way / Energy Aid, PAC, etc.
• Perform analysis to determine if Vistra customers are receiving their fair share of federal dollars and identify opportunities to improve percentage of receipt
• Approximately 50% of travel required.

Education, Experience, & Skill Requirements

Key Metrics

Job Family

General Services

Company

Vistra Retail Operations Company

Locations

Irving, TexasTexas

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.