Information Technology Specialist

Description

Position at XL Industries IT Desktop Support Technician

Role Summary Are you passionate about problem-solving, people, and tech? Join XLI as our next Desktop Support Technician and play a key role in keeping our teams connected, equipped, and running smoothly—whether they’re in the office or out on the jobsite. In this hands-on, highly visible role, you’ll provide Tier 2 support across multiple locations, help deploy new technology, and partner with teams to ensure reliable and secure operations.You’ll be the go-to person for internal tech support, helping end-users get the tools they need, when they need them—while also helping us grow smarter, safer, and faster. If you're customer-focused, tech-savvy, and ready to make an impact, we want to hear from you. What You’ll Do

• Troubleshoot and resolve escalated IT support requests—hardware, software, network, and everything in between
• Support key construction and company applications : install, configure, troubleshoot, and sometimes train users
• Work closely with Infrastructure and Network teams to resolve complex issues
• Manage user accounts, permissions, and profiles in Microsoft 365, Active Directory, Egnyte, and more
• Handle onboarding / offboarding—including hardware setup and account provisioning
• Set up AV equipment and support video conferencing tools
• Coordinate with vendors and internal teams on system upgrades, renewals, and equipment rollouts
• Perform hands-on maintenance and updates for computers and network hardware—especially at jobsite trailers
• Keep IT documentation, configurations, and asset records up to date
• Help maintain compliance with cybersecurity best practices across all IT touchpoints
• Support imaging, inventory, and deployment of laptops, tablets, and mobile devices

What You Bring

What to Expect

Why Join Us? At XLI , we don’t just build structures—we build careers, innovation, and community. As part of our IT team, you’ll help power the technology behind industry-leading construction projects. You’ll work with great people, gain hands-on experience, and have opportunities to grow. Ready to help build what’s next? Apply now. Compensation and Benefits :

Who We Are : XLI  is a leading construction and services company driven by a mission to build exceptional outcomes, for our clients, partners, and people. We operate with a "We Not Me" mindset, cultivating a culture of trust, ownership, and shared success. Our IT team is critical in enabling every part of the business to thrive, from the field to the executive office. Equal Opportunity Employer :

XLI is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or veteran status.