Community Manager

At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team.

Morgan Core Values

We are Self-Starters

In it to win it

We take initiative

Be accountable

One Morgan

We are team players

We are inclusive

No Drama

We Get it Done

We are reliable

We are effective

Raise the Bar

We learn from our mistakes

We strive to improve

Hold ourselves to high standards

Keep on Truckin’

Embrace challenges & be optimistic

We are resilient

Choose positivity

We are level-headed

Reputation is Earned Daily

Do the right thing

We are honest and have high integrity

We make good decisions

Benefits

Training

Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)

Health Savings Account

Voluntary Life Insurance

Long-Term Disability Insurance

Company Paid Life Insurance

Company Paid Short-Term Disability Insurance

401K (Traditional & Roth) with Company Match

Employee Assistance Program

Vacation

Sick

Floating Holiday

Holiday Schedule

Referral Bonus Program

Annual Bonus Program

How does Morgan Group benefit you?

Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.

What You'll Do

Essential Job Functions

Manage the day to day operations

of the community to achieve the highest level of professionalism by all Team Members in the office and on the community. These duties include but are not limited to :

• Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.
• Adhere to all Fair Housing laws.
• Operate the office in a professional, clean, uncluttered and well-staffed manner.
• Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard.
• Supervise the Office Team Members.
• Supervise, with the assistance of the Lead Maintenance, the Service Team Members.

Create, maintain and encourage excellent resident relations

which includes but is not limited to :

Supervise the service team of the community

with the assistance of Lead Maintenance. Duties include :

Maintain and manage the financial responsibilities on the community

including but not limited to :

Manage and monitor all rental collection

on the community, including but not limited to :

Personnel issues management

on the community following MORGAN standard :

Manage, create and monitor marketing of the community

which includes but is not limited to :

Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates.

Non‑Essential Job Functions

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements

Will need to be on feet (33% to 100%).

Will need to perform the following physical activities (50% to 100%) :

Inspect and show community.

Reach above shoulders.

Store supplies, inspect community.

Grasp / grip / turning and finger dexterity.

Typing, writing, handle packages and supplies.

Over 50 lbs

Rare need (less than 1%).

Between 10 - 25 lbs

Occasional need (1% to 33%).

Less than 10 lbs

Frequent need (33% to 100%).

NOTE :

Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements

Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence.

Frequent need to see small detail.

Frequent need (33%-50%) to see things clearly beyond arm’s reach.

Hearing, Speaking and Written Requirements

Constant need (100%) to receive or give instructions from / to residential management, communicate via telephone and in person with staff, residents, vendors, etc.

Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.

Ability to read, write and understand English.

Driving Requirements

Frequent need (33%-50%) to utilize personal transportation to deliver reports / payables to the corporate office, make deposits, view / inspect other apartment communities.

Occasional need (1%-33%) to respond to after hour emergencies.

Must have a valid driver’s license, insurance and car registration if driving for business purposes.

Constant need to be indoors (100%).

Frequently outdoors (33% to 50%) during all weather conditions.

Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example – apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.

Qualifications

Skills

Required

Internet

Some Knowledge

OneSite

Some Knowledge

Word

Some Knowledge

Excel

Some Knowledge

Behaviors

Motivations

Education

Required

High School or better.

Preferred

Associates or better.

Bachelors or better.

Experience

Required

3 years :

Minimum 3 years of experience as a residential Community Manager or equivalent is required.

Preferred

In addition, proven experience in the following is required :

1. Ability to interact well with co‑workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner.

2. Above average organizational and verbal skills.

3. Ability to accurately perform intermediate mathematical functions.

4. Strong customer service and marketing skills.

Licenses & Certifications

Preferred

Certified Apartment Mgr

Acred Residential Mgr

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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