Job Title : IT Business System Analysts (Junior) - User Technology Specialist
Location : Phoenix, Arizona (5 days onsite)
Duration : 1 Year Contract (Possible Extension)
Skills Required :
User Onboarding & Access Setup
Create and configure new user accounts in Active Directory (AD), email, and other enterprise systems.
Set up user profiles, permissions, and security groups according to role-based access policies.
Provision hardware and software for new employees, including desktops, laptops, and mobile devices.
Conduct initial orientation on IT policies, tools, and system access
Active Directory & User Group Management
Maintain and update groups, and organizational units in AD.
Troubleshot wired and wireless network connection issues for end-users.
Set up and troubleshoot printers, scanners, webcams, and other peripherals.
Manage docking stations, monitors, keyboards, and other user accessories.
Replace and repair hardware components when necessary.
User Support & Customer Service
Provide clear, courteous, and professional communication with users
Maintain accurate and timely records of support requests and resolutions
System Analyst • Phoenix, AZ, United States