Talent.com
Host/Hostess
Host/HostessRuth's Chris Steak House • Granger, IN, US
Host / Hostess

Host / Hostess

Ruth's Chris Steak House • Granger, IN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Established in 2017, Prime Hospitality Group started with five Ruth’s Chris Steak House restaurants and swiftly grew to become the largest franchise group of the global brand with twelve current locations. In recent years, we have expanded to additional food and beverage concepts as well as into hotel hospitality space, creating a thriving collection of exciting service-oriented brands.

As a committed employer, we seek dedicated Team Members and empower them to achieve their goals. With passion and values to guide our Team, we work tirelessly to provide unparalleled hospitality and outstanding experiences.

POSITION SUMMARY :

Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steak house experience – period. Whether guests join us for a romantic dinner for two or a business dinner for 12, we do it the best that it can be done.

Under the direction of the General Manager the Host / Hostess serves as our guests’ first impression of our restaurant, warmly greeting each guest attentively as they arrive, effectively coordinating and controlling the flow of the door, managing seating, denoting reservations arrivals, and reviewing placement of walk-ins on seating capacity software, and acknowledging departures of all guests, demonstrating to each guests our unparalleled Passion for Hospitality.

ESSENTIAL JOB FUNCTIONS (Key Tasks and Responsibilities) :

Demand for Excellence

  • Maintains cleanliness and organization of the hostess / host stand and lobby area throughout the shift.
  • Communicates with the Manager on duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.

Passion for Hospitality

  • Answers the telephone in a timely, pleasant, and courteous manner. Correctly takes, confirms, and documents reservations.
  • Immediately recognizes and greets arriving guests, obtains guests’ names, provides names to servers, and directs guests to the appropriate waiting areas.
  • Escorts guests to their assigned table, delivers and presents menus to all guests.
  • Practices teamwork by assisting fellow team members to enhance our guests’ dining experience.
  • Accurately quotes waiting times to guests and correctly maintains the “wait” list. Informs Manager on duty when waiting times are running over times quoted to our guests.
  • Hunger to Grow

  • Ensures that all secret shop standards are met for the Host / Hostess position.
  • Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet – Hostess / Host.
  • Unwavering Commitment

  • Reports to work as indicated on the work schedule in a correct, clean, and neatly pressed uniform. Maintains a professional demeanor and practices positive personal hygiene and cleanliness habits during all work shifts.
  • Upholds the highest level of standards and specifications in the performance of your duties. Sets the example for all Team Members and act as a role model by following all Company and RCSH operating guidelines, standards, policies, and procedures. Fosters openness and communication to promote and encourage team-oriented environment within the restaurant.
  • Desire to Win

  • Obtains staffing and station assignments for all servers, bussers, runners, and bartenders from the Manager on duty. Completes table / station chart with these assignments.
  • Correctly completes all opening and side work duties of the hostess / host at the start of the shift, in a timely manner.
  • Assists the Manager on duty in planning reservations and assigning parties to appropriate tables, stations and / or servers.
  • PHYSICAL DEMANDS (Minimum qualifications needed to perform essential job functions) :

  • Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds.
  • Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess / host stand supply items.
  • Must be able to constantly stand and exert well-paced mobility for a period up to eight hours in length.
  • Must be able to communicate effectively and listen attentively to supervisors, employees, and guests.
  • Must be able to continuously use fingers to bilaterally operate the telephone and use point-of-sale equipment and reservation software.
  • REQUIRED SKILLS / ABILITIES

  • Highschool diploma or G.E.D,
  • Prior restaurant hospitality experience,
  • Attention to Detail : Proven ability accomplish a task with concern for accuracy in all the areas involved, monitoring, and checking work or information and plans, organizing time and resources efficiently, and following up with others to ensure commitments have been fulfilled,
  • Collaboration / Teamwork : Proven ability to successfully work toward a common goal with others, including actively listening to others, taking responsibility for mistakes, and respecting the diversity of your colleagues,
  • Communication : Proven ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. The ability to deliver information in person, in writing, and in a digital world,
  • Conflict Resolution : Proven ability to facilitate the prevention of and / or de-escalation and resolution of conflict while preserving a professional relationship with colleagues, guests, vendors, clients, etc.,
  • Customer Focus : Proven ability to gain insight into customer needs, identifying opportunities that benefit the customer, building and delivering solutions to meet customer expectations and establishing and maintaining loyal customer relationships,
  • Inclusive Excellence : Proven ability to understand and respect different perspectives and cultures, demonstrating sensitivity to cultural norms, expectations, and ways of communicating, contributing to a work climate where differences are valued and supported, and apply others’ diverse experiences, styles, backgrounds, and perspectives to get results,
  • Must successfully complete restaurant training program.
  • PREFERRED SKILLS / ABILITIES

  • SERF Safe Certified
  • WORK AUTHORIZATION REQUIREMENTS

    Authorized to work in the United States of America.

    AFFIRMATIVE ACTION / EEO STATEMENT

    PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PHG makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment of essential job functions. This information contained herein does not constitute a contract, express or implied.

    Beloved for over 50 years and acclaimed for the Sizzle, Ruth’s Chris Steak House is an institution, and the brand that started it all for Prime Hospitality Group. Our mission is to deliver the best steak house experience – period. Whether guests join us for a romantic dinner for two or a business dinner for 12, we do it the best that it can be done.

    Explore career opportunities with our team.

    serp_jobs.job_alerts.create_a_job

    Host/Hostess • Granger, IN, US

    Job_description.internal_linking.related_jobs
    Host

    Host

    Cheddar's Scratch Kitchen • Mishawaka, IN, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.See additional job details and benefits below.First impressions count! You are the first person guests see when they walk in the door; it's your ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Host

    Host

    LongHorn Steakhouse • Mishawaka, IN, US
    serp_jobs.job_card.full_time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Registered Nurse RN Weekend Opportunity

    Registered Nurse RN Weekend Opportunity

    American Senior Communities • Elkhart, IN, United States
    serp_jobs.job_card.full_time +1
    Registered Nurse (RN) Weekend Option at Riverside Village.Each day, our nurses utilize their nursing skills to promote the physical and psychosocial well-being of the residents, leading to a reward...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Anesthesia

    Anesthesia

    LocumTenens.com • Mishawaka, Indiana, US
    serp_jobs.job_card.full_time
    Anesthesia physician employment in Indiana : .Job Reference Id : ORD-198282-MD-IN.Dates Needed : December - Ongoing.Board Certification Required : Yes. A busy hospital is seeking an anesthesiologist ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Occupational Therapist - $2,191 per week

    Travel Occupational Therapist - $2,191 per week

    GO HEALTHCARE, INC. • Elkhart, IN, United States
    serp_jobs.job_card.full_time
    Go Healthcare is seeking a travel Occupational Therapist for a travel job in Elkhart, Indiana.Job Description & Requirements. Travel Occupational Therapist Job.Elkhart, Indiana? Go Healthcare posted...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech in Warsaw, IN

    Travel CT Tech in Warsaw, IN

    AlliedTravelCareers • Warsaw, IN, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Lancesoft Inc.CT Tech in Warsaw, Indiana, 46582!.We are currently seeking qualified candidates for CT Technologist. Shift 5x8 Evenings, 14 : 00 : 00-22 : 00 : 00, 8.Day 1...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Occupational Therapist - $1,914 per week

    Travel Occupational Therapist - $1,914 per week

    Anders Group • Mishawaka, IN, United States
    serp_jobs.job_card.full_time
    Anders Group is seeking a travel Occupational Therapist for a travel job in Mishawaka, Indiana.Job Description & Requirements. Travel Occupational Therapist Job.Mishawaka, Indiana? Anders Group post...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Host

    Host

    Olive Garden • Mishawaka, IN, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.See additional job details and benefits below.Our Winning Family Starts With You! . Check out these great benefits!.Flexible schedules to help you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    PT (Full-time) at The Orthopedic & Sports Medicine Center

    PT (Full-time) at The Orthopedic & Sports Medicine Center

    Physicians Rehab Solution • Nappanee, IN, US
    serp_jobs.job_card.full_time
    Orthopedic and Sports Medicine Center of Northern Indiana.Team where work life balance and an Excellent Culture are top priority!. Monday through Friday schedule (8 am – 5 pm).Continuing educa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Desk

    Front Desk

    Impact Fitness • Mishawaka, IN, United States
    serp_jobs.job_card.full_time +1
    Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members that are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk positions open! ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Gynecologic Oncologist Needed Near South Bend, Indiana

    Gynecologic Oncologist Needed Near South Bend, Indiana

    CompHealth • Goshen, IN, United States
    serp_jobs.job_card.permanent
    Competitive base salary plus quality bonuses.Has earned local, state, and national recognition.Monday through Friday work schedule (plus call). Located near South Bend, Indiana.Access to an internat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Veterinarian

    Associate Veterinarian

    gpac • Decatur, MI, United States
    serp_jobs.job_card.full_time
    I am seeking an Associate Veterinarian for a full-service pet hospital.This practice is rated as one of the “best” in the area for consecutive years. It is well-established in the area and has state...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Telemetry - $1,839 to $1,956 per week in Dowagiac, MI

    Travel Nurse RN - Telemetry - $1,839 to $1,956 per week in Dowagiac, MI

    TravelNurseSource • Dowagiac, MI, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Fusion Medical Staffing to find a qualified Telemetry RN in Dowagiac, Michigan, 49047!. Facility in Dowagiac, Michigan.Fusion Medical Staffing is seeking a skilled ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Occupational Therapist - $1,863 per week

    Travel Occupational Therapist - $1,863 per week

    Host Healthcare • Elkhart, IN, USA
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel Occupational Therapist for a travel job in Elkhart, Indiana.Job Description & Requirements. Because a great Host provides a worry-free travel experience and alway...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Dowagiac, Michigan, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Speech-Language Pathologist - SNF / LTC - Flexible Schedule (Full-Time or PRN)

    Speech-Language Pathologist - SNF / LTC - Flexible Schedule (Full-Time or PRN)

    Warsaw Meadows Care Center • Warsaw, IN, United States
    serp_jobs.job_card.full_time
    Hiring : Speech-Language Pathologist (SLP).Chase Center Rehabilitation and Nursing Services - Logansport, IN.Warsaw Meadows Care Center - Warsaw, IN. Float Full-Time (32-40 hours / week).Chase Center R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Telemetry - $2,069 per week

    Travel Nurse RN - Telemetry - $2,069 per week

    AHS Staffing • Dowagiac, MI, United States
    serp_jobs.job_card.full_time
    AHS Staffing is seeking a travel nurse RN Telemetry for a travel nursing job in Dowagiac, Michigan.Job Description & Requirements. Posted job title : Registered Nurse Telemetry.At AHS Staffing, we ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Registered Nurse RN Weekend Opportunity

    Registered Nurse RN Weekend Opportunity

    EagleCare LLC • Elkhart, IN, United States
    serp_jobs.job_card.full_time +1
    Registered Nurse (RN) Weekend Option at Riverside Village.Each day, our nurses utilize their nursing skills to promote the physical and psychosocial well-being of the residents, leading to a reward...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted