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Catering Assistant
Catering Assistantilili New York • New York, NY, US
Catering Assistant

Catering Assistant

ilili New York • New York, NY, US
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Position : Catering & Delivery Assistant

We are looking for a detail-oriented and customer-focused Catering & Delivery Assistant to support our catering operations and ensure seamless delivery experience . This role is ideal for someone who thrives in a fast-paced environment, loves hospitality, and takes pride in providing exceptional service. You will be the link between our kitchen, clients, and delivery team, ensuring every order is accurate , timely , and exceeds expectations.

Key Responsibilities

Order Coordination & Execution

  • Assist with organizing and preparing catering orders according to client specifications.
  • Confirm order details, packaging, and presentation meet brand standards.
  • Coordinate with kitchen staff and delivery drivers to ensure timely dispatch.

Delivery Management

  • Schedule and track deliveries for multiple locations and events.
  • Communicate with clients regarding delivery times and special instructions.
  • Resolve any delivery issues promptly and professionally.

    • Service & Support

  • Serve as a point of contact for catering inquiries and order updates.
  • Provide exceptional customer service to ensure client satisfaction.
  • Assist with on-site catering setups when needed.

    • Inventory & Supplies

  • Monitor catering supplies and packaging materials; report shortages.
  • Maintain cleanliness and organization of catering prep areas.

    • Administrative Support

  • Assist with invoicing, order documentation, and record-keeping.
  • Support the catering manager with event logistics and planning.

    • What We’re Looking For

  • Previous experience in catering, hospitality, or food service preferred.
  • Strong organizational skills and attention to detail.
  • Excellent communication and problem-solving abilities.
  • Ability to work under pressure and manage multiple tasks.
  • Flexible schedule, including weekends and early mornings as needed.
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    Catering Assistant • New York, NY, US

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