Job Description
Job Description
Description : Position Overview
The GIS Technician will support the GIS team by managing mapping, data requests, analysis, and web-based GIS applications. This role will assist in processing spatial data, maintaining GIS databases, and providing GIS-based support for multiple departments.
This position is critical in reviewing locates and updating GIS OSP records, supporting field teams, assisting in CAD-GIS integrations, and enabling ongoing GIS enhancements for fiber network management.
Key Responsibilities
GIS Management & Mapping
- Maintain and update GIS databases, ensuring data accuracy and integrity.
- Perform geospatial analysis and mapping tasks, including buffer and proximity analysis.
- Generate KMZ files for locates and field operations.
- Assist in digitizing as-built records and integrating them into GIS systems.
- Support the GIS portfolio of applications and systems.
- Provide on-going reports as required or requested.
- Manage locates screening application and integration with ArcGIS
- Perform updates provided via mobile system to the GIS system of record
- Provide support for case resolution for damages related to locate tickets
- Provide support of business data and enterprise reports
GIS Application & Web Map Support
Configure and maintain web maps, dashboards, and applications in ArcGIS Online / Portal.Assist in creating self-service GIS tools to streamline workflows.Support the use of Survey123, Field Maps, Collector, and StoryMaps.Work with engineering teams to onboard OSP vendors into GIS workflows.Data Conversion & Integration
Convert and import CAD drawings into GIS.Assist in integrating FME workflows for data automation.Support GIS-based reporting, including Power BI and other dashboard solutions.Maintain metadata and ensure proper schema management for GIS datasets.Operational & Technical Support
Assist in GIS-related troubleshooting and issue resolution.Support field teams with mapping needs and on-demand location analysis.Provide documentation and training materials for GIS applications.Ensure GIS data integrity for locates, permitting, and network planning.Requirements : Basic Qualifications
Education & Experience :Associate’s or Bachelor’s degree in GIS, Geography, Environmental Science, or a related field.1-2 years of experience in a GIS-related role.Technical Skills :Proficiency in ArcGIS Pro.Basic knowledge of spatial data analysis and geoprocessing tools.Experience with CAD-GIS integration and data conversion.Knowledge of Python, SQL, or FME for GIS automation is preferred.Soft Skills :Strong problem-solving and troubleshooting skills.Ability to manage multiple projects and meet deadlines.Strong communication and ability to collaborate with cross-functional teams.Preferred Qualifications
Experience working in the telecom or utility industry.Familiarity with 811 locates, OSP workflows, and engineering.Exposure to GIS automation and scripting tools (FME, Python, Arcade).Understanding of network infrastructure, fiber routes, and engineering drawings.