Patient Service Specialist - Medical Front Office

Patient Service Specialist

Baylor Scott & White Institute for Rehabilitation Irving, TX (Irving MacArthur) Hours : vary between Monday - Friday 7am - 7pm Full Time Compensation depends upon candidate's years of experience and internal equity. This is an entry-level position. Starting salary : $18 - $25 per hour based off experience Benefits of becoming a Patient Service Specialist with us : Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. + Health, Dental, and Vision insurance; Life insurance; Prescription coverage + Paid Time Off (PTO) and Extended Illness Days (EID) + A 401(k) retirement plan with company match + Short and Long Term Disability + Personal and Family Medical Leave + PSS Ladder Program

• Eligibility and effective dates vary

Responsibilities

Looking for a Full Time Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed. + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. + Collects toward patient responsibility at each visit. + Scan and maintain medical documents. + Reconciles and posts charges daily and other reporting to ensure clean claim processing. + Responds to all request for information from patients, other department and physicians. + Maintains office, orders supplies and manages mail. + Willingness to adjust schedule to center needs. + Travels Attends all mandatory meetings and in-service education programs. + Travels to non-home location center or other site for coverage when necessary.

Qualifications

HS diploma or GED is required Preferred Experience + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration

Equal Opportunity Employer including Disabled / Veterans