Senior Salesforce Developer (Onsite – Austin)

Senior Salesforce Developer – Internal Systems & Integrations

We’re looking for a Salesforce Developer—or a professional with a similar technical background—to support the configuration, administration, and enhancement of internal-facing systems that enable efficient customer lifecycle management. This is a hybrid position based out of offices in Austin, TX , San Diego, CA , or Washington, .

Please note : We are not accepting third-party agency submissions for this role. Sponsorship is not available.

Key Responsibilities Salesforce Development & Administration

• Build, customize, and maintain Salesforce solutions with a focus on Service Cloud and Field Service Lightning (FSL).
• Design and support integrations and internal tools to extend Salesforce capabilities.
• Manage and deliver multiple initiatives in parallel, aligned with business priorities.
• Collaborate with users to provide system training and ensure adoption of best practices.

Stakeholder Collaboration & Business Analysis

• Partner with business units to understand operational needs and convert them into scalable technical solutions.
• Identify and implement process improvements through automation and system enhancements.

Technical Support

• Provide Tier 2 / 3 support for Salesforce and related applications, resolving escalated issues.
• Maintain documentation for system configurations, workflows, and custom components.
• Support a growing user base of 75+ internal users.

System Integration

• Leverage tools like Workato and DocuSign to support system interoperability and workflow automation.
• Ensure reliable data exchange between Salesforce and external systems.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• 5+ years of hands-on Salesforce development experience, especially within Service Cloud and FSL.
• Exposure to compliance frameworks (, FedRAMP, CMMC, IL4) is a plus.
• Familiarity with integration platforms such as Workato or similar ETL tools preferred.
• Proficiency with Apex, Visualforce, JavaScript, MySQL, and other scripting languages.
• Experience working with APIs and building custom connectors.
• Strong problem-solving and multitasking abilities in a fast-moving environment.
• Excellent communication and stakeholder management skills.

TECHIND