Senior Resident Manager

Summary

The Senior Resident Manager at Jordan Downs is responsible for the day-to-day management of the property including overseeing physical maintenance and upkeep effectuating administrative and clerical tasks maintaining positive resident relations and adhering to all applicable rules and regulations. This position requires strong leadership skills and an understanding of diverse populations. This position involves independent judgement and discretion including when and how to delegate responsibilities to effectively manage the respective property. The Resident Manager must be able to analyze the respective property and highlight its best attributes to best manage the property.

The Senior Resident Manager is expected to use their independent judgment and discretion to maintain BRIDGE Property Management Companys high standards of professionalism and service to provide residents with a safe well-managed living environment and to meet the companys goals and objectives. The Senior Resident Manager must also effectively manage and supervise staff to ensure that property staff are responsive to the needs of residents and support resident interaction and retention.

Responsibilities

• Interview potential residentsto determine whether they meet applicable regulations and / or requirements as issued by any local State Federal Governmentor agency regarding income eligibility
• Independently Determine Content of and coordinate resident community meetings and resident activities
• Collect rent and serve late notices as needed and / or delegate the same
• Ensure compliance with proper procedure and regulations for applicant certification and annual resident re-certification
• Oversee maintenance of property management software systems
• Review analyze and prepare weekly and monthly compliance reports
• Maintain resident maintenance and vendor filing systems and / or delegate the same
• Keep inventory of office and maintenance suppliesand / or delegate the same
• Supervise maintenance and office staff
• Supervise work of contractors and vendorsincluding approval of services and associated invoices
• Conduct and / or oversee annual unit inspections including determining how to comply with regulatory agency program rules for any units that do not meet standards
• Provide excellent customer service to residents and vendors and ensure that all staff do the same
• Attend annual trainings and apply those trainings ensure compliance with the Fair Housing Act and affordable housing regulatory compliance
• Use independent judgment and discretion to determine how to handle after hours emergencies
• Coordinate andwork with onsite team and local service organizations to provide resident services
• Oversee and execute other projects as assigned

Qualifications

Strong computer skills including MS Word Outlook and Excel; Yardi a plus

PreferredQualifications

Physical Requirements

Employee Benefits

BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation age marital status veteran status or disability. Pursuant to the California Fair Chance Act we will consider qualified applicants with arrest records.

BRIDGE qualifies the contents of all information candidates provide in their resume and any offer of employment is contingent upon (a) a criminal background check (b) verification of all information provided including past employment correct hire and separation dates education degree or other credentials and (c) three satisfactory employment references.

In the case of application involves fraud or misrepresentation BRIDGE may in its discretion rescind the job offer. Nothing in this policy changes the at-will nature of employment and BRIDGE may withdraw an offer of employment or terminate the employment relationship at any time with or without reason.

Required Experience :

Manager

Key Skills

EMR Systems,Senior Care,Developmental Disabilities Experience,MDS,Yardi,Computer Literacy,Fair Housing Regulations,Maintenance,LIHTC,Document Management Systems,Property Management,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 35 - 41