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Donor Relations Coordinator

Donor Relations Coordinator

Any Baby CanAustin, TX
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Position Summary :

The Donor Relations Coordinator plays a critical role in the fundraising success of the organization. The position shares in the development and implementation of the donor cultivation and stewardship program to complement the overall goals and objectives of the Development program. The position will provide outstanding customer service to prospects, donors, and agency staff.

Key Responsibilities :

  • Maintain donor / prospect database and act as the resident expert on the fundraising software program.
  • Support the donor stewardship program, including processing donations, preparing acknowledgment and thank you letters, producing call lists for Board Development Committee members, and recognizing mid-level and major donors.
  • Communicate directly with donors by phone and email to ensure timely receipt of gift pledges, thank you / stewardship calls, and follow up on invitations to special events as assigned by Chief Development Officer (CDO).
  • Collaborate with the Communications Department to craft annual fundraising appeals. Collaborate with the Chief Development Officer (CDO) to craft a strategy and message, develop, and produce targeted donor solicitation lists.
  • Reconcile monthly donations in partnership with the Finance Department.
  • Generate regular, monthly, and special reports for the Chief Executive Officer (CEO), CDO and Finance Department and ensure accuracy of gift accountability.
  • Manage all development mailings including list generation, mailing materials and gift tracking.
  • Generate and maintain donor / prospect lists for various fundraising efforts and projects.
  • Assist with major fundraising and donor cultivation events, including invitation list generation, tracking replies, generating registration / guest lists, event follow-up, and other event support as needed
  • Assist CDO in preparing materials for Board Development Committee meetings, Board Meetings, donor prospects and solicitation meetings.
  • Foster a culture of philanthropy and ensure fund development is executed in keeping with the organization’s values, mission, and vision.
  • Other assignments may be added as needed or required.

Qualifications :

  • 4-year degree with a minimum of two years of work experience or 4 years of experience in data management.
  • Proficient in Microsoft Office products (Excel, pivot table, mail merges), Adobe, fundraising software, and donor database applications, GiveSmart preferred.
  • Knowledge of donor stewardship, volunteer to donor pipeline, donor matrix preferred.
  • Strong organizational skills and attention to detail.
  • Exceptional writing and editing skills.
  • Project management skills, including organizing and managing multiple complex projects with competing deadlines.
  • Commitment to team-oriented philosophy, as well as ability to work independently.
  • Adherence to principles of ethical fundraising.
  • Demonstrated commitment to high-quality customer service.

    • Special Considerations :

  • This position is based in Austin, Texas and works in a hybrid environment working a minimum of 2-3 days in the office.
  • This position requires periodic availability outside normal working hours to attend and facilitate events and activities.
  • Must have reliable transportation to travel within the assigned region; if driving own vehicle, must have valid driver’s license and current vehicle insurance.
  • Ability to work more than 8 hours per day.
  • Ability to sit, stand, and kneel as necessary to fulfill daily duties assigned.
  • Ability to communicate effectively / clearly.
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    Donor Coordinator • Austin, TX