Desktop Support SpecialistNew Age Technologies • Louisville, Kentucky, United States
Desktop Support Specialist
New Age Technologies • Louisville, Kentucky, United States
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This is an onsite long-term contract for Deskside Support in Louisville, KY
No Corp to Corp, H1B, no sponsorship provided- no outside vendors- do not reach out
Must pass background and drug screen
Description :
Shift Requirements : M-F 8am-5pm.
Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software. Sets up and maintains network and telecommunication systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed. Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
ServiceNow is a nice to have. More interested if they have proven IT Help Desk / customer support / desktop support experience.
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Desktop Support Specialist • Louisville, Kentucky, United States
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