Ecommerce Experience Director

A company is looking for a Director of Digital Commerce Experience. Key Responsibilities Own the end-to-end functionality and flow of the ecommerce site, ensuring an intuitive shopping experience Manage merchandising strategy and collaborate on promotions across various departments Oversee day-to-day site operations and manage the relationship with an external development agency Qualifications & Skills 5+ years of experience managing eCommerce site performance or merchandising in a DTC environment Strong knowledge of Shopify Plus and related integrations Hands-on experience with CRO tools, heatmapping, and A / B testing platforms Proven track record of improving conversion rates and retention through optimization Experience managing agencies and internal teams