Enterprise Application Integration Specialist

The Enterprise Applications Integrations (EAI) Specialist is an integrations engineering role within the Office of Innovation and Technology. Working under the Technical Program Manager for Shared Services this role endeavors to connect various applications across the City to the designated platform. The specialist ensures that these connections ease access to assigned platforms thus increasing adoption and improving customer satisfaction with City services and serves as a front line of support throughout the integration process and beyond.

To begin with this role will be primarily concerned with KUBRA the citys payment processor but may come to encompass other platforms as time and need allow.

The Integration Specialist will

• Ensure seamless connection between and interactions of various systems that utilize OIT platforms
• Implement new features and enhancements for existing platforms
• Coordinate the deployment of new features across various integrations
• Conduct integration testing and troubleshooting for system compatibility and stability
• Monitor platform performance and address any issues that arise
• Provide front-line support for new and existing implementations will be hands-on where necessary and will coordinate with the vendor as appropriate
• Collaborate with cross-functional technical and business process teams across the City that utilize the assigned platforms to improve experience and promote adoption of assigned platforms
• Help build out and maintain a library of code / implementation examples to ease and accelerate the deployment and integration of the assigned platforms
• Actively participates in the use updating and auditing of the SOP document library used by the team
• Champions team initiatives SOPs and best practices with fellow members of the City IT community

Documents all integrations and changes made to assigned platforms as needed

Additional / Desirable Skills & Abilities

Bash

Experience in state or local government or similar.  Experience with nonprofit or education environments may be applicable

Qualifications :

We care more about what you can do than where you learned how to do it.  That said a bachelors degree is a good foundation for the work and job-related experience around the competencies above is acceptable as well.  The ideal candidate will have at least three (3) years of experience working within IT with particular preference given to experience with integrations common scripting and programming languages and enterprise-level applications.

Additional Information :

Salary Range : $65000- $85000

Important : To apply candidates must provide a cover letter and resume.

All applications should include the following :

A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why youre interested in this position. We read every single one!

Your resume or curriculum vitae.

Optionally an online professional portfolio or public GitHub account.

We wont accept or review incomplete applications.

Work Setting : in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee :

We offer Comprehensive health coverage for employees and their eligible dependents

Our wellness program offers eligibility into the discounted medical plan

Employees receive paid vacation sick leave and holidays

Generous retirement savings options are available

Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.

Enjoy a Free Commute on SEPTA - Starting September 1 2023 eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether youre a full-time part-time or provisional employee you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses trains trolleys and regional rails.

Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex : Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

Remote Work : Employment Type :

Full-time

Key Skills

Laboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application Support

Experience : years

Vacancy : 1